Frontline Support Officer

**Details**:
**Reference number**:

- 423868

**Salary**:

- £25,159
- A Civil Service Pension with an employer contribution of 28.97%

GBP

**Job grade**:

- Administrative Officer

**Contract type**:

- Permanent

**Business area**:

- DVSA - Corporate Services

**Type of role**:

- Administration / Corporate Support
Finance
Operational Delivery

**Working pattern**:

- Flexible working, Full-time

**Number of jobs available**:

- 2

**Contents**:

- Location
- About the job
- Benefits
- Things you need to know

**Location**:

- Newcastle-upon-Tyne

**About the job**:
**Job summary**:
Have you got excellent organisational skills?

Do you enjoy working with people at all levels?

Are you forward thinking and enjoy solving problems?

If so, we’d love to hear from you

Joining our department comes with many benefits, including:

- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below

Find out more about what it's like working at DVSA: Driver and Vehicle Standards Agency - Department for Transport Careers

**Job description**:
The main purpose of this role is in supplying essential equipment and support to Frontline staff across the Driver and Vehicle Standards Agency (DVSA), which consists of over 600 properties located throughout Great Britain.

Your responsibilities will include, but aren’t limited to:

- The purchase of stationary, protective and corporate clothing, health and safety related goods, signage, translations and furniture.
- Liaise with various internal and external suppliers
- The prompt payment of invoices and updating records
- Process invoices
- Raise purchase orders for goods and services being purchased
- Maintain spreadsheets and databases to ensure information is accurate and up to date

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

**Person specification**:
Required experience:
To be successful in this role you will need to have the following experience:

- Good written and verbal communication skills
- Willingness to learn new skills and work flexibly within a team

**Additional Information**

Note to current Civil Servants: If your current department do not agree to a loan, you will still be offered an appointment on a fixed-term basis but please be aware that if you are not able to return to your previous post this could result in redundancy from the Civil Service on the conclusion of your appointment. Please contact us if you would like more information.

**Working hours, office attendance and travel requirements**

Full time roles consist of 37 hours per week.

The expectation at present is a minimum of **60%** of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

**Visa Sponsorship**

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Seeing the Big Picture
- Delivering at Pace
- Working Together

**Benefits**:

- Alongside your salary of £25,159, Driver and Vehicle Standards Agency contributes £7,288 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, app