Team Leader

6 hours ago

Cirencester, United Kingdom Hobbycraft Full time

Job Type - Team Leader

Salary - Rates of pay from £10.66 to £12.00 depending on store location

Hours of Work - 19.25 hours a week

**Wednesday**: 16:00 - 20:15

**Thursday**: 16:00 - 20:15

**Friday**: 16:00 - 20:15

**Sunday**: 9:30 - 17:00

About us

Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business.

We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day

About the Role

As a Team Leader for Hobbycraft you will be supporting the management team and helping to driving sales, alongside the development and delivery of excellent customer service

Operating the till and accurately handling cash, credit/debit cards and gift cards transactions

Overseeing operations including merchandising, goods in, warehouse operations and duty management responsibilities

Supporting and coaching our new colleagues

Co-ordinating the workload of Colleagues

Answering customer enquiries

About you

A minimum of 1 year’s previous retail experience is essential (managerial or supervisory roles will be advantageous)

Must be passionate about all things craft and want to inspire others

Ability to learn and share expertise of products to fit customer’s needs

High levels of enthusiasm, drive and motivation

Confident and clear communication skills

Must be flexible in order to accommodate the business trading needs

Benefits at Hobbycraft

Rates of pay above minimum wage

25% Discount Card for Hobbycraft Stores

Generous holiday with an increase each holiday year

A creative working environment

Company pension contribution

Cycle to Work Scheme

Access to our Employee Support Programme for overall well-being

Continuous training, development and performance management

Colleague Social Events throughout the year

At Hobbycraft we celebrate the joy of crafting, and we celebrate all our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.

Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.

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