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Freedom of Information/ig Admin Co-ordinator
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The right person will have an eye for details and ambitious approach to proactive release of information to the public, with dual aim to reduce impact of FOI requests on services. This role will play an important part in continuing to drive forward compliance with FOI (and Data Protection) Legislation and provide visible professional expertise that motivates and engages teams across the organisation in openness and transparency.
The post holder will ensure that the Trust maintains compliance with all aspects of the Freedom of Information Act 2000. Maintain the Trust Publication Scheme in line with the wider expectations of the Freedom of Information Act. Supporting with wider Information Governance team workload in driving high standards with patient confidentiality and data protection expectations.
This position offers an exciting opportunity to be a part of the patient centred approach to openness and transparency with patient and corporate data here at the Christie
Office base, at The Christie main site - with opportunity of hybrid working / Job Share.
Responsible for the overall management and performance of the Trust Freedom of Information requests.
To support the development and prioritisation of proactive release of relevant data sets, embedding a refresh programme of work to maintain accuracy of published data sets.
Participate in patient confidentiality programmes of work, taking a patient centred approach to delivery of care with use of and sharing of related data sets. Ensure staff have appropriate and adequate training, in the area of FOI and Confidentiality. Where necessary support with incident and audit pieces of work within sphere of work.
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Duties and Responsibilities (Freedom of Information)
Receive, acknowledge, and log all FOI requests; referring requests to the appropriate senior members of staff, asking them to assist and provide the required information; ensuring staff are aware of their duties and possible applicable exemptions in respect of the Act. Liaise with and co-ordinate responses from various teams to provide a full and comprehensive response.
Maintain a detailed administration system for the recording, processing, and fulfilment of requests for information made under FOI; run queries and create statistical reports as required; maintain and input data to a high level of accuracy.
Provide advice and support to a broad range of requestors who may not be able to provide a request in writing or to clarify, if necessary, where a FOI request is not valid, too wide, or unclear under our duty to assist (s.16), negotiating revised requests where appropriate. Where necessary, inform the requesting party about any delays to the Trust response.
Recognise and understand where the requests should be dealt with via a different route, for instance as a Subject Access Request; or whether the request is best answered by another organisation where information is not held by our Trust and be able to articulate such to requestors.
Provide specialist guidance to managers on the framing and language of responses provided under the FOIA where exemptions may be applicable and how they may be applied and structured. Keep staff and managers across the Trust updated on developments in the field of FOI and provide advice, training, and support where necessary.
Ensure that all responses include mandatory information required under the FOIA (e.g., about the appeals process, how to contact the ICO etc.) and present this in the agreed corporate format.
Implement and maintain processes that support FOI requests being dealt with in the statutory timelines.
Consult with external Third Parties (e.g., suppliers) where their interests may be affected by FOI disclosure (e.g., prejudice to commercial interests s.43), seeking agreement and/or compromise regarding the disclosure of information.
Carry out the redaction of information contained in a variety of Trust
documents where information is exempt under the FOIA.
Receive often highly complex, sensitive, or contentious information from the Trust’s departments; exercise judgement on how best to present this info