Parts Advisor

5 days ago

Heathrow, United Kingdom Scania Full time

**Parts Advisor**
**Salary ranging from: £12.00 - £13.50 + bonus + annual pay review + available overtime + excellent benefit package**

**Working Hours: Monday to Friday - 0800-1730 & 1 in 3 Saturdays**

Due to our continued success as one of the country’s leading suppliers of heavy commercial vehicles we have an exciting opportunity for a Parts Advisor who takes pride in providing excellent customer service and has a passion for working with the best.

Based at our **Heathrow** branch, you will be responsible for the smooth and efficient running of the Parts Department.

**Responsibilities**:

- Supply parts to customers
- Cover and support the service desk duties
- Order parts in line with operational needs and chase suppliers
- Check incoming stock against delivery notes and store stock in correct location, updating computer with goods received
- Assist with delivery and collection of parts as required
- Ensure adequate stock control is maintained and assist with regular stock take
- Deal with customer needs face-to-face and over the phone with a professional and friendly approach
- Assist with other duties as and when required

**Key requirements for the role**:

- Previous experience in a Parts department
- Experience with handling warranty
- Excellent customer service skills, including the ability to build positive relationships with the customer and to interpret customer needs
- The ability to work as a team player in a busy department
- Computer literacy
- Accuracy and attention to detail
- Flexible approach to working hours to allow cover for holidays / training
- Ability to work on own initiative under pressure
- Full driving licence

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile, and provides an industry leading employment package.

Excellent benefits package including Pension Scheme, Complementary Life Insurance, Financial Incentive Schemes, discounts on major retail outlets including groceries. For a full breakdown of benefits; please visit our website and follow the careers link.

At Scania we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global organisation.

Scania (Great Britain) Ltd is an equal opportunities employer.

**Strictly No Recruitment Agencies

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