Data Protection Operational Lead

**Details**:
**Reference number**:

- 416647

**Salary**:

- £40,669
- A Civil Service Pension with an employer contribution of 28.97%

GBP

**Job grade**:

- Senior Executive Officer

**Contract type**:

- Permanent

**Business area**:

- (Group: Strategy and Communications) [Directorate: Policy Unit & Private Office]

**Type of role**:

- Knowledge and Information Management

**Working pattern**:

- Flexible working, Full-time, Job share, Part-time

**Number of jobs available**:

- 1

**Contents**:

- Location
- About the job
- Benefits
- Things you need to know

**Location**:

- Bristol, Darlington, London, Manchester, Wolverhampton

**About the job**:
**Job summary**:
Do you have a background in Data Protection?

Do you have strong leadership skills that you can bring to this role with the ability to coach and mentor your team?

Are you highly adaptable and flexible, being able to adjust to the requirements of the role?

Are you a strong advocate for change and continuous improvement?

If so, we have an exciting opportunity for a Data Protection Operational Lead to join our team at the Ministry of Housing, Communities and Local Government (MHCLG) and we'd love to hear from you

The Transparency and Data Protection Teams sits within Exec Team and Central Operations at the heart of MHCLG. The team advises business areas on a wide range data protection compliance issues, including impact assessments, data transfers and risk mitigation.

**Job description**:
As the Data Protection Operational Lead your responsibilities will include:

- Line management responsibility for up to 4 HEO’s, motivating the team to deliver their best work.
- To provide timely and quality advice to those complex requests from business areas requiring an experienced and expert caseworker.
- Quality assure the HEO cases, ensuring that appropriate quality standards are met.
- Manage the team’s case load, from triage and casework meetings, making sure service standards are met and cases are distributed fairly.
- To provide team members with advice, support and technical help to enable them to deliver quality advice.
- Find opportunities for continuous improvement of our services.

**Person specification**:
Essential Criteria:

- Experience of managing a quality service to ensure appropriate standards of quality and timeliness are met.
- Be a confident and empowering manager, capable of leading others through sensitive and demanding work.
- Have impeccable organisational skills and can keep track of large amounts of information and different pieces of work.
- Possess excellent interpersonal, written and oral communication skills, with an ability to communicate steers clearly and succinctly.
- Hold high levels of personal resilience, including the ability to adapt quickly to new demands and work flexibly to deliver quality outcomes.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Delivering at Pace
- Communicating and Influencing

**Technical skills**:
We'll assess you against these technical skills during the selection process:

- Presentation

**Benefits**:

- Alongside your salary of £40,669, Ministry of Housing, Communities and Local Government contributes £11,781 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service pension with an employer contribution of 28.97%.

**Things you need to know**:
**Selection process details**:

- This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills.

**Artificial Intelligence**

**CV Declaration**

As part of our pre-employment checking process, we will be using your CV to confirm your job history. Please note that by providing us with your CV you are consenting to us using the information enclosed as part of the checking process. Unless stated otherwise in the advert, your CV will not form part of the assessment but will be used for information purposes and only shared with the panel at interview stage.

Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors.
- the assessor won’t be reading your answers sequentially
- do not assume that the same assessors will have read all of your answers
- if talking about something in your first answer, make sure that you write the second answer as if you had not written the first (and so on)

**At sift, we will be assessing**:

- ** Experience (Lead Element)**: Please tell us about your Data Protection experience.
- ** Behaviour 1**: Managing a Quality Service
- ** Behaviour 2**: Delivering at Pace
- ** Behaviour 3**: Communicating and Influencing
- There is a 250 word limit per question._

**The interview