Vehicle Preparation Controller

1 day ago

Salisbury, United Kingdom Hendy Group Full time

An exciting opportunity has become available for a Vehicle Preparation Controller to join our team in Salisbury. This is an ideal position for a Senior Service Advisor, Workshop Controller or a Technician looking to remain within industry but do something different with their knowledge, skills and experience.

**The Opportunity**:
You will be responsible for vehicle preparation for all new and used vehicles within the Group, taking ownership of the entire vehicle preparation cycle. In this role you will:

- Oversee the coordination of all vehicle preparation within a dedicated region of the Group.
- Be accountable for the entire vehicle preparation cycle from arrival at the preparation centre through to valeting and final photography prior to sale.
- Effectively manage stock digitally using the company in-house stock management tool, working closely with our Logistics team to ensure the prompt arrival/collection of vehicles.
- Work closely with our Sales & Service teams to ensure all relevant stakeholders are aware of stock logistics and work required for vehicle preparation.

**The Rewards**:
As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Access to car benefit scheme from day one;
- Life Insurance;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.

**About You**:

- Ideally experience within a service department in the motor industry.
- Understanding of systems and processes used within a Service environment (such as CDK/RTC), would be advantageous but not essential as training provided.
- Excellent attention to detail.
- Exceptional planning, organisational and communication skills.
- Proven ability to prioritise according to changing site requirements.
- Work well under pressure.
- Provide an outstanding customer experience.
- IT proficient.
- A full UK driving license.

**The Company**:
Hendy Group is a family-run business with over 40 dealerships, which cover in excess of 75 franchise locations throughout the South Coast. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivery 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

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