111 Mental Health Triage Service Rapid Response Vehicle Practitioner

**The closing date is 9th Mar 2025**

**Job summary**:
Are you a Mental Health Nurse or Social Worker looking for a new challenge?
As a trust we care about our staff and believe in supporting our staff to develop in their careers within HIOW NHS Foundation Trust.
The 111 Mental Health Triage Service launched in 2018 and covers the Hampshire area including Surrey & Borders and the Isle of Wight. The service has been recognised nationally for making a positive difference and improving outcomes for patients and is being replicated across the country. Employed by HIOW NHS Foundation Trust we work closely with the South-Central Ambulance Trust.

**Main duties, tasks & skills required**:
The service is accessed when patients ring 111, they will firstly be triaged by a call handler that will determine their needs. If the person has mental health needs, they will be placed into the mental health queue whereby a mental health practitioner from our team will check their history, then call the patient back to provide support.
The service supports all ages and can provide a wide range of assistance that can include listening, reassurance, brief psychological interventions as well as referral to primary and secondary services.
The Mental Health Rapid Response Vehicle covers the Hampshire area including Southampton and Portsmouth. HIOW Foundation Trust provide the nurse and South-Central Ambulance Service provide the paramedic. The role also involves working closely with other Healthcare Professionals and Hampshire Police.
The MHRRV is dispatched in the same way an ambulance is, however, the Mental Health Practitioner will have the patient's details and be able to access their history and crisis plans to deliver consistent and guided support. Working alongside a paramedic the patient will be assessed to provide the most suitable intervention.
The service operates across a 24hr period which involves working a rotational shift pattern and can offer flexible working.

**About us**:
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

**Job description**:
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

**Person specification**:
**Qualifications**:
**Essential**:
Registered MH or LD nurse or Social Worker.

**Disclosure and Barring Service Check**:
**UK Professional Registration**:
Applicants must have current UK professional registration. For further information please see NHS Careers website.

Hanna Cull

07901115381

**Pay scheme**:
Agenda for Change

**Band**:
Band 6

**Salary**:

- £37338.00 to £44962.00 Yearly

**Contract**:
Permanent

**Working pattern**:
Part-Time, Full-Time

**Reference number**:
348-AC-7275

**Job locations**:
Southern House
Otterbourne
Winchester
Hampshire
SO21 2RU