Retail Assistant

6 days ago

Wilmslow, United Kingdom LOAF Full time

At Loaf we make insanely comfy sofas, beds and other laid-back wares that help people lead happier, more relaxed lives. And now we are over 10 years old, and having reached £50m turnover, we're looking for talented people to help us on our journey to the next level. We're looking for a fabulous part-time sales assistant to deliver 'knock-your-socks-off' customer service in line with the Loaf experience for a 12 month MAT Cover.

**Key Responsibilities**:
**Sales**:

- To welcome and engage in conversation with every Store visitor
- Ensure tiptop product knowledge and understanding of the brand at all times in order to portray the Loaf culture and --deliver expertise to our customers
- Consistently provide helpful and informed service
- Aid customers with their selections and provide honest opinions and styling advice when required
- Process cash and card transactions
- Assist customers with processing orders
- Uphold our Cor Values and adhere to the Loaf Sales Policy
**Store / Showroom**:

- Maintaining the Loaf image to the highest standard by adhering to the Store Retail Guidelines
- Ensure visual presentation is upheld with the care you would give to your own home
- Actively maintain the Store, keep it fresh and exciting
- Undertake tasks, such as replenishment and stock-taking in an efficient and timely manner
- Carry out housekeeping tasks in line with Loaf's standards both on and off the shop floor
- Maintain a safe and healthy work environment
- Have an awareness of Store and stock security requirements
- Inform the relevant manager as and when any Store or product maintenance is required
**General**:

- To have a passion for the Loaf brand and product
- Work effectively within the team and alongside Store managers
- Ensure all feedback from customers is passed on in a constructive manner
**Skills and Attributes**:
**Essential**:

- Proven previous experience within customer facing roles
- Strong interpersonal skills with excellent communication and listening skills
- Demonstrable passion for the Loaf brand
- The ability to work independently and show initiative
- The ability to take responsibility and be accountable for your actions
- Excellent attention to detail
- Confidence and common sense
- A great team player with the ability to promote and help build a positive work environment
- Flexibility and availability to work weekends and peak periods
**Desirable**:

- Previous sales experience, including working towards commercially set targets
- An awareness of the local market and Loaf's customer base
- The ability to identify areas for improvement from varying sources and convey these effectively and positively to the team

At Loaf, we're working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves.

We'd love you to join us on our journey.

Contract length: 6.5 months

Part-time hours: 6 per week

**Job Types**: Part-time, Fixed term

**Salary**: £9.50 per day

**Benefits**:

- Store discounts
Schedule:

- Day shift
Work remotely:

- No

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