Freight Operations Manager

1 week ago

St Albans, United Kingdom Freight Personnel Full time

COMPANY BACKGROUND
**Our client is a well-established freight and logistics company and is one of seven UK based subsidiaries that are involved in the transport and shipping industry.**
Well established and with the specific aim of providing a comprehensive worldwide freight forwarding service to UK manufacturers, exporters and importers who demanded a cost-effective service together with a high degree of personal attention. Today they havea global network of agents providing up to date local customs and transport information enabling the provision of a door-to-door service worldwide by air, road or sea.
With an experienced and enthusiastic team working to a quality system, combined with the financial back-up of their parent company, they serve a diverse client base throughout the UK of sole traders through to multi-national blue-chip clients.
**We are now recruiting for a Freight Operations Manager to work within the freight team in a hands-on capacity leading your team from the fron**t.
**MAIN PURPOSE & DUTIES OF ROLE**
** Manage the existing Operations team members.**
** Manage the day-to-day key client account requirements.**
** Manage the day-to-day export and import bookings of Air, Road and Sea Freight jobs. (Primarily Sea Freight)**
** Raising Job files and all of the appropriate operations paperwork.**
** Processing jobs through the freight forwarding software system.**
** Customs entries using the NES system.**
** Extensive client liaison and negotiation.**
** Extensive supplier liaison and negotiation.**
** Internal liaison with the sales team assisting with quotations and service information.**
** Managing the jobs from quotation stage to final invoicing in line with the client expectations and communicating effectively any service issues.**
** Maximising the gross profit by negotiating with the supplier base.**
** Proactively contacting the existing clients to maximise business potential.**
** Invoicing jobs on completion.**
**SKILLS & EXPERIENCE REQUIRED**
** Freight Management experience with a bias towards Ocean freight forwarding experience.**
** Excellent customer service or sales experience**
** Confident communication skills**
** European languages an advantage (but not essential)**
** Good organisational skills**
** Good attention to detail**
** Can work to deadlines and handle pressure**
** Quick thinker / problem solving**
** Self-motivated and enthusiastic character**
** Ability to work with and support a team**
**SALARY AND BENEFITS**
** Circa £45 - £50k Dependent on Experience + Bonus £62k OTE,**
** Company Car**
** Pension

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