Network Officer

1 week ago

Chelmsford, United Kingdom First UK Bus Full time

**Network Officer**

**Chelmsford**

**£36,441**

**Full Time, Permanent**

**We are looking for a Network Officer to join **our** team in the Chelmsford area.**

As a Network Officer you will be ensuring services are scheduled in an efficient, punctual, reliable, lawful and cost-effective way.

Working in a collaborative way, you will establish strong and effective working relationships, **with** colleagues across the Division.

**Welcome to First Bus**

Hello. First Bus is one of the country's largest bus operators - taking 1.6 million customers to their destinations every day. We're a forward-looking business at the forefront of bus technology, leading the way on contactless payments, mobile Apps and real time information. Our investment in state-of-the-art, new buses is just one part of our transition to a low-carbon future. It's an exciting time to be here.

**About the role**
- Finding solutions for service-related issues and new initiatives and developments
- Monitor service reliability and loadings, and suggest solutions
- Assist **with** the preparation of timetables and documentation for services registrations
- Assist **with** the compilation of duties and rosters within both legal and locally agreed constraints
- Maintain strong links **with** internal stakeholders across a number of departments
- To provide accurate passenger, punctuality or other data to Local Authorities and Department for Transport as required.
- Support the network team to ensure that all relevant data and records are accurate
- Assist **with** the preparation of tender bids for submission
- To ensure that accurate and up to date TransXchange files are provided to Local Authorities, uTrack, Ticketer etc.
- Ensuring Operations Teams are provided **with** necessary paperwork **with** regard to service changes

**About you**
- Excellent customer service focus
- Good numeracy skills, with the ability to understand data
- Basic understanding of scheduling principles
- Good communication and organisation skills
- Basic knowledge of the local network and the road traffic act

***R**ewards & Benefits**
- First Xclusives discount scheme: You and your family & friends can benefit from over 3,000 offers on high street & leisure brands such as: Argos, Asda, Tescos, Sainsburys
- Free travel on our buses for you and your family
- £6 all-day train travel for you and your family on Great Western Railway, South Western Railway, Avanti, Trans Pennine Express, Hull Trains
- Cycle to work scheme
- 25 days' holiday + bank holidays
- Pension scheme and chance to buy discounted First Group shares
- Enhanced maternity / paternity pay
- Flexible working

We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

**Ref**:020159

**Company**:First UK Bus

**Website Skillset**:All Other Roles

**Contract Type**:Permanent - Full Time

**Contracted Hours**:38

**Location**:UK Bus - Chelmsford

**Salary**:£31,664

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