Mortgage Administrator

**Overview**
An exciting opportunity has now become available within our Customer Services/Administration department and we are looking to expand our rapidly growing team. If you would like to be part of a company that is committed to providing the very best experience that our customers deserve with an efficient end to end journey and always with that personal touch, then this could be the role for you.

We are looking for a hardworking and reliable individual with proven experience in the mortgage industry, ideally as an administrator or paraplanner. They must have a positive & enthusiastic attitude with the ability to prioritise our customers’ needs and requirements at all times, have the ability to work under pressure & problem solve

**Responsibilities**:

- Ensure our customer service database is kept up to date and all information held is accurate and that team members are also keeping the systems up to date/correct
- Inputting cases on to our system, ensuring all details are accurate and all documents have been received in line with our compliance policies

**Skills**
- Strong organisational skills with the ability to prioritise tasks effectively.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
- Basic maths skills for handling financial documentation and reports.
- Previous experience in financial services is a plus but not mandatory.
- Ability to work independently as well as part of a team.
- High level of attention to detail and accuracy in all tasks.

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Health & wellbeing programme
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Financial services: 1 year (required)
- Mortgage Administrator: 1 year (required)

Work Location: In person

Reference ID: OAM01