Credit Controller

2 weeks ago

Peterborough, United Kingdom Westone Housing Ltd Full time

**Job Title**: Credit Controller

**Location**:Peterborough

**Salary**: Starting at £22,000 per annum.

**Job type**:Permanent, Full time.

**The Role**:
Westone Housing Ltd are a building and property conversion and repair company based in Peterborough. Using our own employed trades and approved contractors Westone carries out property reinstatement and rebuild services in the insurance industry plus conversions and improvements in both residential and commercial property markets.

We are seeking an experienced and enthusiastic Credit Controller to join our existing office-based team in Peterborough. You will be working in the Admin & Accounts team managed by Westone's Head of Commercial - Ellen Lambert. The role is required due to business growth and to ensure financial control of WIP and completed projects.

**Key Responsibilities and Duties**:

- Raise and issue invoices to clients for works completed.
- Analyse WIP to ensure POA invoices submitted on time for each project.
- Timely and effective collection of all debts and customers payments.
- Maintaining contact with clients to ensure invoices are clear for payment.
- Resolving queries both internally and externally around outstanding invoices.
- Investigate and resolve customer queries.
- Reconcile completed projects on CRM.
- Reporting to deadlines.
**Key Competencies**:

- Ability to establish and maintain good client relationships, both internally and externally at all levels.
- Ability to reconcile complex accounts and have excellent attention to detail.
- Competence in Microsoft Office products.
- Calm, confident manner to handle potentially uncomfortable conversations.
- Organisational skills.
- Problem analysis and problem-solving skills.
- Self-motivated, team player.
- Strong personality and ability to communicate confidently at all levels with a win win mind set.
- Reliable, organised and efficient with a calm approach to working under pressure with a keen eye for detail and accuracy.
**Desirable Experience**:

- Credit Control: 3 years is preferred, 1 year minimum requirement.
- Invoicing administration: 2 years (preferred).
- Excel/Finance systems: 2 years is preferred, 1 year minimum requirement.
- Customer service experience: 2 years (preferred).

**Benefits**:

- Company events
- Company pension
- On-site parking
- Perkbox scheme
Please click on the **APPLY** button to send your CV and Cover Letter for this role.

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