Retail Operations Coordinator

1 week ago

Dunnington, United Kingdom Bestway Retail Full time

**_We have an exciting opportunity for a Retail Operations Coordinator to join our Retail Operations team in York_**

The Retail Operations Coordinator will support the coordination of centrally driven business initiatives and activities and work to control the impact of these on our members and field teams.

**Your main responsibilities**
- Support the coordination of centrally driven business initiatives and activities and work to control the impact of these on our franchisees and field teams
- Coordinate activity in Retail Operations, making sure that we meet our deadlines in a timely, effective manner
- Maintain the activity planner across functions to ensure joined up thinking and accurate output from the governance process
- Provide the field team with support, data and analytical insight into key business areas with a focus on sales driving activity
- Work with Retail Operations and other business functions to tackle the root cause of failures that lead to poor retailer experience/a high volume of inbound issue-based calls into Customer Services
- Develop and maximise reporting across the Retail Operations and Customer Services Teams
- Manage allocation process from retail team perspective, including setting up of allocations, providing insight/tracking on presell opportunities and ensure that all sales opportunities

**About You**
- Ability to establish and maintain internal and external customer relationships at all levels
- Calm and professional manner
- A good problem solver
- Team player with proactive positive attitude
- A systematic approach and an eye for detail
- Competent with Microsoft Office products especially Excel (Vlookups and pivot tables.)
- Able to create Critical Paths and engage and manage them effectively

**What next?

  • Central Operations Manager

    11 hours ago

    Dunnington, United Kingdom Bestway Retail Full time

    **_We are looking for a Central Operations Manager that will act as the 'voice of the Retailer’ for Bestway Retail._** They will work collaboratively with other functions, ensuring everything we do contributes towards helping independent retailers thrive. Their focus will be on continuous improvement, looking for innovative ways to improve performance and...

  • Customer Support Advisor

    11 hours ago

    Dunnington, United Kingdom Bestway Retail Full time

    **_An exciting and critical role within the organisation has arisen to join our vibrant Customer Support Team! This team are critical to the success of the organisation and ensure we can operate efficiently._** **Salary £18,600 - £21,000 per annum** This role will be supporting our retailers on a day-to-day basis and being at the forefront of all impacts...

  • Business Support Coordinator

    2 weeks ago

    Dunnington, United Kingdom Bestway Group Full time

    **_We are looking for a Part Time (Monday-Wednesday) Business Support Coordinator to Work with the Business Support Manager and Team Leads to deliver the highest level of Customer Service and Business Administration support to the organisation and its membership!_** **Your main responsibilities** - Management of pipeline tracker and launch planner -...

  • Senior Retail Communications

    1 week ago

    Dunnington, United Kingdom Bestway Group Full time

    **Job Overview** Work with the Retail Communications Manager to deliver the highest level of Retailer communications to all CSG Retailers and the Business Development Teams. Liaise with key stakeholders in all business areas to create timely communications aligned with the communications plan. **Responsibilities**: **Newsletters** Build content for weekly...

  • Commercial Manager

    4 days ago

    Dunnington, United Kingdom Bestway Full time

    **_We have an exciting opportunity for a Commercial Manager to join the Retail Operations team, to identify and implement opportunities to improve margin performance, within the company-owned and company-operated estate!_** The Convenience operation is based in York and the Licensed operation is based in Crewe. This role will be split between both York and...

  • Internal Recruiter

    13 hours ago

    Dunnington, United Kingdom Bestway Group Full time

    **About Bestway** Bestway Group is a diversified multinational family owned business with annualised turnover in excess of £4.5 billion. Starting off as a chain of retail convenience stores, the Group has grown to become a diversified multinational business with interests across the wholesale, pharmacy, real estate, cement and banking sectors. The Group is...

  • Night Shift Administrator

    1 week ago

    Dunnington, United Kingdom Total Food Service Full time

    _Night Shift Administrator_ - Total _Food Service owned by Kitwave Group, has a strong reputation for excellent service and is highly regarded with caterers throughout Yorkshire. With Depots in Clitheroe, Dunnington, Huddersfield and Hull the business is focused on customer service by maintaining a high level of service characterised by our guiding principle...

  • Night Shift Administrator

    2 weeks ago

    Dunnington, United Kingdom Total Foodservice Solution Full time

    _Night Shift Administrator_ - Total _Food Service owned by Kitwave Group, has a strong reputation for excellent service and is highly regarded with caterers throughout Yorkshire. With Depots in Clitheroe, Dunnington, Huddersfield and Hull the business is focused on customer service by maintaining a high level of service characterised by our guiding principle...

  • Mechanical Maintenance Engineer

    2 weeks ago

    Dunnington, United Kingdom Cover-All Building Systems Full time

    OverviewJoin to apply for the Mechanical Maintenance Engineer role at Cover-All Building SystemsAn exciting opportunity has arisen to join our team as: Mechanical Maintenance Engineer. R S Cockerill are a family business based at Dunnington, near York. We supply quality packed potatoes to the discount retailers, foodservice and ready meal manufacturing...