Diabetes Administrative Coordinator
2 weeks ago
The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**
**Job overview**:
We are looking to appoint an enthusiastic, efficient and motivated Diabetes Administrator to support the coordination of services within Salfords Integrated Diabetes Team.
Working within a busy environment, you will need to be computer literate, familiar with Microsoft Office, have excellent communication skills and a positive approach to work.
**Main duties of the job**:
- Provides administrative and secretarial support to the multidisciplinary diabetes team**.**:
- Liaises with other departments and external organisations
- Acts as a link between patient/carers and the clinical team
- To ensure that an efficient and effective administrative support service is provided to the integrated diabetes team, contribute to the adjustment of plans and escalate unresolved issues to management
- To facilitate and lead the implementation of ideas for service improvement within the remit of the role
- To be responsible for the supervision of administration staff, workplace risk assessments, contribute to contribution framework discussions and ensure sufficient service support.
- To train and coach administrative staff to ensure compliance with standard operating procedures
- To be responsible for making sure that all clinic room bookings are confirmed and cancelled as appropriate
- To provide direct line support and supervision of the administration teams in the Integrated diabetes team, ensuring strict compliance with Trust policies and procedures.
- To monitor and ensure that the management of patients is efficient and effective, considering the individual needs of the patient and the requirements of the service.
- To ensure that patients are treated with courtesy, dignity, and respect
**Working for our organisation**:
Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place with an outstanding reputation. Salford is the place which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Twice rated Outstanding by the CQC, Salford Royal NHS Foundation Trust is responsible for delivering a range of community and primary care services and specialist services to Greater Manchester and beyond.
**Detailed job description and main responsibilities**:
**Person specification**:
**Essential**:
**Essential criteria**:
- Evidence of previous supervisor role
- Keyboard skills
- Evidence of previous administration experience
- Evidence of good Communication Skills
- Evidence of excel, word, Microsoft office experience
**Desirable**:
**Desirable criteria**:
- Experience of working with the general public
- Experience of implementing and maintaining filing systems/database
- Evidence of influencing change
**COVID-19 Vaccination Information**
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**Employer certification / accreditation badges**:
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