Head of L&d

**About The Role**:
A key role to further secure the on going success of our business is the Head of L&D. This is a newly scoped role and will assume responsibility for the delivery of our L&D strategy in the UK. This role will have a constant focus on training excellence, leadership ability and growing internal talent. This role forms a key part of our employee proposition and is about contributing to the wellbeing and best possible experience of our colleagues - how they are led, trained, developed, and retained with a lens on future potential. This is such an exciting role for a highly skilled Head of L&D to shape and own the strategy and to influence at the highest level. So we need someone who has the gravitas and broad experience to build a comprehensive L&D offering which will be fully embraced by all.

This role will be Bristol based with proportion of time to be spent in UK & Ireland locations but we actively encourage home working where appropriate.

**What will I be doing as the Head of L&D?**
- Own our leadership culture in the UKand develop the L&D policy and framework
- Ensure best use of our Learning Management content, systems and tactics.
- Ensure best in class on boarding / training for all UK roles
- Embed a strong focus on face-to-face delivery of energising, bespoke workshops and courses structured around - induction, core skills and talent development.
- Oversee our Apprenticeship programmes
- A strong core skills programme ensuring consistency of approach in Retail, Warehouse, Contact Centre and Sales

**About You**:
**What are we looking for in our Head of L&D?**
- UK - CIPD qualified or working towards level 5 and experience of offering advanced learning and development.
- Experience of working with a wide and diverse range of people (ages and backgrounds)
- L&D experience within strong and credible business cultures, ideally service led and at a fast pace.
- High levels of personal energy - can inspire and influence others
- Exceptional communication skills - verbal and written
- Proactive and results focused - gets things executed and done

**What can I expect?**

We recognise that people are our biggest asset and we aim to offer a supportive work environment in which all people can thrive. You will have a buddy to support you from day one and a line manager to help you set clear objectives and develop your skill set. As a family owned business we have very much maintained that sense of family in all our teams, where we all pull together to achieve success. We look after you too, as an employee you will receive a really good range of benefits which includes:

- An attendance allowance which can means up to 4 additional days annual leave or a cash bonus
- Huge discounts on our full range of products
- Market rate base salary plus performance related bonus paid annually which can be up to 20% of salary

**About Us**:
Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK’s market leader today - it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again.

Our next big goal? It’s our most ambitious yet: significantly growing the business both in the UK and internationally.

This is where you come in. We need you. We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.

We’re determined to take the next step. But we need your help to do it. It’s all about you

But it’s not just our own growth we’re set on - it’s yours too. We’ve never set restrictions for ourselves - and we’ll never set them for our people either.

If you’re looking for a forward-thinking business on which to leave your mark; where your work is valued; Where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you.

You’ll be pushing the boundaries with us, day in day out. You’ll work in a fast-paced, ever changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets deliver the equipment they need to excel. If you join our team you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading and our determination to being a fully transparent business at the forefront of all we do.