Retail Sales Assistant

7 days ago


Castleford, United Kingdom Eden menswear Full time

**Job Overview**
We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. In this role, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience for all customers. You will be responsible for assisting customers with their purchases, maintaining store presentation, and driving sales through effective communication and upselling techniques.

**Responsibilities**
- Greet customers warmly and assist them in locating products within the store.
- Provide knowledgeable advice on products and services to enhance customer satisfaction.
- Engage in upselling techniques to maximise sales opportunities while ensuring customer needs are met.
- Maintain an organised and visually appealing store environment by restocking shelves and arranging displays.
- Handle transactions accurately using the till, ensuring basic maths skills are applied for cash handling.
- Address customer inquiries promptly and professionally, demonstrating excellent phone etiquette when necessary.
- Collaborate with team members to achieve sales targets and maintain a high standard of customer service.

**Skills**
- Strong communication skills with the ability to engage effectively with customers.
- Experience in upselling and selling techniques to enhance customer experience.
- Basic maths skills for accurate cash handling and transaction processing.
- Organisational skills to maintain store presentation and manage stock effectively.
- Bilingual abilities are highly valued, enabling better service to a diverse customer base.

Join us as a Retail Sales Associate and become part of a team that values dedication, teamwork, and exceptional service

**Job Types**: Part-time, Permanent, Zero hours contract

Pay: £7.55-£12.21 per hour

**Benefits**:

- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Day shift
- Weekend availability

Work Location: In person



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