People Partner

**Introduction**:
The Wallich is a homelessness charity delivering innovative housing and support services to homeless and vulnerably housed people. The Organisation formed in 1978 in Cardiff and now supports around 8000 people a year across Wales. Our work falls into four principal areas:
1. Residential supported housing projects, including direct access hostels, emergency night shelters and accommodation for people with specific issues such as substance misuse, youth services etc.

2. Floating (Tenancy) support projects in which we support people who have tenancy difficulties, sometimes with a contributing health or other need, and are in danger of losing their homes.

3. Prevention or intervention projects supplied through Homelessness Prevention Grant funding which are a broad range of services that prevent homelessness or make life better for homeless people.

4. Participation and Progression services, which are embedded in all our projects enhancing support through providing opportunities for Service Users to take an active part in their community. These services include those designed to enable people to move into meaningful activities including employment and training opportunities.

The Wallich’s values are of empowerment and treating people with dignity, respect and unconditional positive regard. The Wallich is committed to providing services that are trauma informed and delivered with Psychologically Informed Environments (PIE) at the heart of its support. A PIE is an approach to supporting people out of homelessness whilst making significant and positive progress in overcoming trauma, substance misuse and mental illness. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience. At the heart of what we do are the people we support, who are actively and meaningfully involved in their own support and encouraged to participate in the design, development and delivery of services.

**Project Description**:
The People and Talent Department deliver solutions to Managers and employees throughout the organisation. This role involves working within a team of 5 delivering a service throughout Wales. It is an exciting time to join the team as the stategy is being delivered, this post will also have project work to develop and implement.

**Purpose of Role**:
To be responsible for the proactive management of People solution services across your designated areas of the organisation the role is responsible for, building and nurturing a partnership relationship with key stakeholders, both at management and employee level in all areas. To provide coaching and mentoring to managers whilst maintaining a psychologically informed approach to people solutions. To develop a positive, caring and compliant work experience and culture for Wallich people at all stages of the employee lifecycle.

**No Agencies.**

**We do not accept unsolicited agency referrals for this position and do not consider any applicants, to have been introduced to us via agency.**

**Main Duties, Responsibilities and Person Profile**:
1. To work with and alongside managers, ensuring that there is a constant flow of information between all parties, allowing for the implementation of timely and proactive solutions to enable positive outcomes whilst adhering to all People policies and procedures, providing guidance and support to managers in their roles to achieve the best possible outcomes and solutions in relation to their teams.

2. To deliver an integrated approach to People solution services across the organisation, incorporating wellbeing, engagement and employee relations data to inform and shape people solutions, working alongside the Head of People and other People Partners to ensure a consistency of approach and to meet the departments strategic aims, whilst enabling a people centred flexibility to the specific areas of responsibility.

3. To develop and maintain a user-friendly, accessible and compliant framework of policy principles and practical guidance, and to contribute research, knowledge and experience to all policy reviews across the department where appropriate and when required.

4. To support people, managers and People Assistants in response to People queries, being responsible for responding to queries that have been escalated up from the People Assistants on areas of responsibility that are more complex in nature than a first line of response is able to deal with, whilst encouraging all managers and people to access information, policy principles and guidance available on the Wallich intranet as ‘self-service’ solutions.To encourage all managers and people to access information, policy principles and guidance available on the Wallich intranet as ‘self-service’ solutions.

5. To advise and assist with ER casework and Health and Wellbeing delivery, working closely with other Partners and stakeholders (including the H&S Team) for designa