Administrator

1 week ago

Reigate, United Kingdom The Curve Group Full time

**Administrator**

**Reigate (Hybrid)**

**Role Overview**

You will provide customer service and administrative support to introducers, partners and customers whilst working to achieve the best outcome to our customers

**Key Responsibilities**
- To complete required administration processes in accordance with agreed procedures and standards in a professional, accurate, timely and compliant manner.
- To provide an excellent level of customer service at all times to all customers, internal and external
- Providing informative and accurate information on products and services we offer
- To constantly seek new and innovative ways to meet and exceed our customers' expectations, making recommendations and suggestions to improve processes

**Key Skills**
- Excellent Verbal, written communication and interpersonal skills
- High attention to detail and accuracy
- Focus on delivery of good customer service
- Experience in Customer Service ideally in the financial services sector (Desirable)

**Overview of Company**

We're a specialist UK financial services group focusing on attractive segments of the UK retirement income market but guess what, we're not your traditional financial services company and we're not just looking for traditional financial services people.

We need agile operators, who can quickly find solutions and are committed to doing the right thing for our customers. To fulfil our purpose to help people achieve a better later life.

In 2021 we were named as one of the UK's 100 Best Large Companies to work for and accredited as a 2 star organisation, representing outstanding levels of engagement. Alongside these we were also recognised as one of the Financial Services' 30 Best Companiesto Work For, London's 75 Best Large Companies to Work For, South East's 100 Best Companies to Work For and Northern Ireland's 10 Best Companies to Work For. We're extremely proud to have achieved this against the backdrop of the pandemic and the many challengesit posed to our colleagues and customers.

**Benefits**
- Such as a Competitive Salary, Pension Scheme and Life Assurance
- Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday
- Private Medical Cover and Income Protection, just in case
- A Bonus Scheme that takes a balanced approach and looks at both 'in role performance' but also 'the behaviours and attitudes you exhibit at work'
- FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
- Plus we have a variety of Employee Funded Benefits available to our Employees via our Online Benefits Portal

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