Head of Mortgage Administration

2 weeks ago


Norwich, United Kingdom Rayner Personnel Full time

**Head of Mortgage Admin**
Norwich, NR8

Free On-site parking

Full Time, Permanent

Salary Range: £26,000 - £30,000 per annum depending on experience.

Working Hours: Monday to Friday, 9 am - 6 pm

Holiday Allowance: 20 days + Bank holidays (Your Birthday off if it falls on a working day)

**Job Overview**:
My client is seeking a dynamic and dedicated Administrative Manager to play a pivotal role in the seamless operation of their administrative team. This position involves overseeing both managerial and administrative responsibilities, ensuring optimal support for their administrators to enhance team efficiency. Reporting directly to the Directorship team, the role is integral to maintaining a well-functioning administrative framework in a bustling environment.

**Responsibilities**:

- Supervise and lead a team of administrators.
- Assist in making telephone calls to mortgage lenders, solicitors, insurance providers, and GP’s to gather the latest case updates and relay this information to respective mortgage advisors.
- Maintain and update internal records.
- Address queries from Mortgage Advisors, Estate Agents, and Managing Directors.
- Undertake additional tasks during high-volume periods, including creating marketing materials for external distribution to referrers.
- Assign referrals to Mortgage Advisors and collaborate with Estate Agents.
- Provide regular weekly and monthly updates to Estate Agents.
- Support Managing Directors with ad-hoc duties as needed.

**Requirements**:

- Preferably possess prior experience in Mortgage Administration.
- Proven track record of managing or supervising a team effectively.
- Exceptional communication and interpersonal skills.
- Proficiency in Microsoft Office programs (Excel, Word, Outlook).
- Strong organizational skills with a keen eye for detail.
- Problem-solving aptitude coupled with strong written and verbal communication abilities.

**Contact Details: If you are interested in this role as an**
**or call me on 07427169216**.



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