Care Coordinator/cm2000 Officer

Join Individualised Care

This is an exciting opportunity to join the expanding Wood Green and Croydon Branch as a Care Coordinator/CM2000 Officer You will need to be a confident care coordinator who is ready to hit the ground running.

Individualised Care is a leading provider of domiciliary home care with a vision to inspire our people to deliver healthcare services that you would choose for yourself or a loved one.

We are committed to ensuring that our clients live as full a life as possible in the comfort of their own home, while supporting them to maintain their independence and dignity.

**The Care Coordinator is responsible for**:

- Planning and assisting the Manager and Director of Care in the delivery of all required care services within their given area.
- Maintaining effective communication between the local office, local authority, private customers and external agencies.
- Ensuring continuity of care provision through effective contingency plans.
- Being an integral part of the Branch office team.
- Experience in Staffplan & CM2000 is essential.
- Ability to work under pressure with or without supervision & according to business demand.
- Be there for emergencies to accept packages and assess immediately, according to business demand & business development.
- Contacting staff that did not login or logout correctly, documenting and setting up an action plan in accordance with Individualised Care’s policies and procedures, to prevent future occurrence.
- Identify staff that have not stayed the full duration of their working hour when logged in, investigate the reason, document, and report it.
- Send weekly report of CM2000 to management.
- Generating and updating care plans of service users and referring it to the manager for consideration.
- You will also support and assisting in any other administrative and recruitment duties, when required.
- One 2 one supervisions - highlighted through spot checks.
- Creating folders for service users.
- Carrying out Assessments
- Spot checks
- Reviews
- Appraisals

**Required Experience and Qualification**:

- Must be computer literate
- Essential
- Knowledge and experienced of using CM2000 and Staffplan
- Must have excellent Microsoft Excel skills
- Essential
- Must be competent in using Microsoft Word
- Essential
- Must have clear written and verbal communication skills
- Essential.
- Must be detail oriented
- Essential
- Possess good organisational skills.
- Must be hard working and eager to work and learn.
- Must be a driver, with a valid UK driving license
- essential

**In return for your dedication and commitment we offer**:

- On-going professional development and in-house promotion.
- A huge benefits package including pension schemes, and annual Bonus.
- Salary Offered £26,000- NEGOTIABLE BASED ON EXPERIENCE.

**Salary**: £26,000 per month

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability, or sexuality.

If you're a compassionate, reliable person who loves working with people, get in touch today to join our expanding professional team.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00 per year

**Benefits**:

- Casual dress
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
WEEKLY TESTING
MASKS PROVIDED

Application question(s):

- Have you received your COVID_19 vaccination?
- What type of right to work in United Kingdom do you have?

**Experience**:

- Time management: 1 year (preferred)
- Staffplan: 1 year (preferred)
- CM2000: 1 year (preferred)
- Care Coordinations: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- UK Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person