Sales Order Processing

2 days ago


Ellesmere Port, United Kingdom Page Personnel Full time

Ellesmere Port based role (Hybrid working)
- Progression into Account Management

**About Our Client**:
This business are an award winning manufacturing business who are performing exceptionally well, over the past 10 years this organisation has seen excellent growth and investment opportunities.

Working for this manufacturing business you'll benefit from a small, yet successful employer who are keen to develop their teams to support with further business growth over the next few years.

This role will work within an experienced team of 4 and will report to an experienced Customer Service Manager.

This role is a varied and fast paced position with the aim of supporting customers with their order journey.

Day to day you will:

- Support customer queries through the sales inbox
- Process orders from customers while communicating on any delays, stock or delivery updates
- Process Proforma
- Management of changes to customer accounts
- Support with inbound calls from customers relating to a range of queries
- Data entry using a CRM system
- Support with relationship management with key customer contacts

**The Successful Applicant**:

- Excellent attention to detail
- Order processing knowledge
- Customer Service background, ideally from a products based business
- Excellent team working skills
- Able to react to customer needs with the aim of retaining customers and maximising any opportunities presented
- Ellesmere Port / Chester based or within reasonable commute distance
- Due to the location use of a car would be preferred (public transport links are limited)

**What's on Offer**:
This role is offering:

- Excellent role with progression opportunities
- Competitive 26k base salary
- Monday - Friday, business hours
- Hybrid working
- Free car parking
- Perks on offer to all employee's such as - social events, discounts, flexible workings and excellent culture
- Pension, Holidays and Training all competitive


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