Security Operations Centre Operator

Proven experience in the security field
- Proven experience in monitoring, incident response and security operations management
- Degree or equivalent experience in (Computer Science, Engineering, Cyber Security, IT Security Management, Security Risk Management) a related security field

Job summary

AWS is looking for an exceptional Security Operations Centre (SOC) Operator, to work in a team of technical and non-technical experts, with cyber security management and operations room experience as part of the monitoring and incident response team.
This position will be working in a team of industry-leading security experts operating with UK customers to operate and continuously improve security programs and processes. This team manages the underlying security programs and processes for personnel security, physical and logical accreditation, education, awareness and training, assurance, and cyber security. This position will be part of a team which monitors, analyses and responds to threats.

**Among other duties, the SOC Operator will**:

- Be part of SOC operations for incident detection and response for a number of locations, building, developing and coordinating a specialist team
- Coordinate and triage incidents and alerts, and manage escalations and response appropriately
- Coordinate with the different incident response leads and escalation stakeholders
- Develop standard operating procedures and use cases for monitoring and incident management
- Collect, correlate and analyse security data to detect external and internal threats and vulnerabilities to our services and infrastructure
- Prepare detailed status update reports, gathering evidence, evaluate the vulnerability and risk and delivers a plan to respond to contain and remove security threats as quickly and safely as possible
- Deliver to key security performance indicators that ensure service delivery and service improvements
- Coordinate the integration and adoption of new security services within the monitoring and detection capability
- Develop and create reports for management updates and escalations
- Help to optimise tools and processes that prepare the SOC to respond to security threats of the future
- Provide guidance and technical expertise to deliver a professional service
- Continuously monitor processes and drive improvements in efficiency and quality of our security programs

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
- Experience with log analysis systems, like Splunk or ELK
- Familiarity with Windows and Linux logging systems
- An entrepreneurial spirit with the ability to drive innovation independently; have a passion to improve at every opportunity
- Effective written and oral communication with multiple levels of leadership involving both business and technical sides of the business
- Ability to credibly coordinate between technical teams and business stakeholders
- Demonstrated maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills
- Must be able to define program goals and roadmaps based on customer needs and strategic direction, and ensure that committed projects are delivered on schedule by the relevant team members

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.