Customer Service Advisor
2 weeks ago
Customer Service Advisor, Permanent
£23,000-£28,000 DOE
Monday-Friday, 8.00am-4.30pm
Thetford
Hales Group are currently recruiting for an experienced Customer Service Advisor on behalf of our Client based in Thetford. As Customer Service Advisor you will be first point of contact for all customer enquiries, liaising with a multitude of departments togive customers accurate information in a friendly and professional manner.
What will you be doing?
- Producing accurate quotes based on customer-specified requirements
- Processing orders accurately following confirmation on order quotations
- Advising on product lead times to enable accurate customer project scheduling
- Building rapport with customers and upselling additional products/services where possible
- Working closely with Account Managers, offering support to free them from non-selling tasks
- Maintaining accurate CRM system records, detailing every customer interaction
- Ensuring high levels of Customer Service are maintained at all times
Who are you?
- 2-3 years' previous experience within a similar position
- Computer literate with experience of using Microsoft packages and CRM systems
- Exceptional communication skills with a positive approach to problem solving and naturally proactive when building client relations
- The ability to multi-task and prioritise workload effectively
If you have the required skills to succeed within a role like this or you would like further information then please don't hesitate to contact Charlotte on or send your CV over.
-
Customer Service Advisor
4 days ago
Thetford, United Kingdom The Best Connection Employment Group Full timeOur client, a well known high street electronics and homewares chain, is looking for a customer service advisor to work in the office at their busy delivery hub. A busy and varied role helping to coordinate a wide range of admin tasks to help with the smooth delivery of their products to customers homes. **The role is based on a 40hr week across a mixture...
-
Customer Service Advisor
2 weeks ago
Thetford, United Kingdom The Best Connection Employment Group Full timeOur client, a well known high street electronics and homewares chain, is looking for a customer service advisor to work in the office at their busy delivery hub. A busy and varied role helping to coordinate a wide range of admin tasks to help with the smooth delivery of their products to customers homes. **The role is based on a 40hr week Tues-Sat across a...
-
Customer Service Advisor
6 days ago
Thetford, United Kingdom Barclays UK Full time**Customer Service Advisor - Branch** **Thetford/Hybrid £22,100 per annum + Excellent Benefits Between 7am and 11pm Monday - Sunday** As a Barclays Customer Care Colleague you will be at the forefront of our obsession with customers - and right now our customers need us more than ever. Serving the more complex needs of our customers with a focus on...
-
Service Advisor
1 week ago
Thetford, United Kingdom EMG Motor Group Full time**Service Advisor** We are looking for a customer focussed individual to work at our award winning Thetford Kia Dealership who can demonstrate that they are able to communicate with staff and customers to secure customer satisfaction, upsell opportunities and repeat business. You will need to be a confident relationship builder able to communicate with all...
-
Service Advisor
1 week ago
Thetford, United Kingdom Fresh Motors Full timeWe are searching for a professional and proactive individual with the ability to communicate effectively, build relationships, deliver a high standard of customer care with the ability to remain organised when working to deadlines. Must be able to work collaboratively, supporting and working alongside our current team with all aspects of department customer...
-
Customer Services Advisor
1 week ago
Thetford, United Kingdom Halfords Retail Full timeAge 22+ £10.20 per hour + performance related bonus - Age 21 £9.60 per hour + performance related bonus - Under 21 £8.20 per hour + performance related bonus This position is based at our Thetford store. Core hours are 12 per week plus overtime. Love all things motoring and cycling? Great with customers? Your knack with customers and boundless...
-
Customer Services Advisor
1 week ago
Thetford, United Kingdom Halfords Full time**Job no**: 560638 **Work type**: Part time, 16 hours per week **Site**: Thetford **Categories**: Retail Colleagues **Location**: Norfolk **Salary**: £10.20 - £12.41 per hour **Business Area**: Retail - Age 21+ £12.41 per hour - Under 21 £10.20 per hour Love all things motoring and cycling? Great with customers? Your knack with customers and boundless...
-
Customer Advisor
1 week ago
Thetford, United Kingdom Sainsbury's Full time**Customer Advisor - Argos (in Sainsbury’s)**: **Rate**:£12.60 per hour** **Location**:Thetford Store, Thetford, IP24 3QL** **Hours**:Part time, 12 hours per week** **Contract type**:Fixed-Term Assignment** **Business area**:Retail** **Closing date**:19 October 2025** **Requisition ID**:400027911**: **Working in our stores this Christmas**: Turn wishlists...
-
Customer Advisor
2 weeks ago
Thetford, United Kingdom Sainsbury's Full time**Customer Advisor - Argos (in Sainsbury’s)**: **Rate**:£12.45 per hour** **Location**:Thetford Store, Thetford, IP24 3QL** **Hours**:Part time, 12 hours per week** **Contract type**:Fixed-Term Assignment** **Business area**:Retail** **Closing date**:03 May 2025** **Requisition ID**:302554***: **Shift hours** **Early shift**:07:00 - 15:00** **Late...
-
Delivery Driver
4 days ago
Thetford, United Kingdom Uphire UK Ltd Full time**At Uphire UK we have big ambitions, and we want you to be part of our journey. We have built a reputation for fantastic customer service and a high attention to detail and are looking for someone that shares our philosophy.** We specialise in all types of scissor lifts and deliver daily to businesses across East Anglia. We aim to give our customers the...