Technical Coordinator

**Who are we?**

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.

**About this role**:
We are currently recruiting for an experienced Technical Coordinator to work out of our Rye Meads STW. This is an exciting, predominately field-based role within Waste Treatment.

As the Technical Coordinator, you will be responsible for the management of the pre-requisites (materials, permits, resources, and services) for all complex jobs for planned and reactive work across maintenance and operations. This role will involve day-to-day contractor liaison and management, input into future planning and solutions, and provide technical support to the wider team.

**Key Accountabilities**:

- Immersing yourself in often unseen and unique infrastructure that serves millions of people
- Investigating and reviewing the performance of our Sewage Treatment works
- Responding to asset failures and coordinating resource to return them to service
- Liaising with our contractors and suppliers to deliver solutions to problems on our sites
- Managing complex work and investigations
- Using your experience and technical expertise to directly improve the lives of our customers
- Understanding and engaging with a variety of equipment including but not limited to pumps, valves, pipework, lifting equipment, ultrasonic level sensors, flowmeters, control panels, and LV electrical equipment
- Providing technical advice and expertise to field staff and 3rd parties. This will include providing detailed instruction and monitoring progress

**To be successful you will have the following skills and experience**:

- Qualified to at least NVQ level, ideally specialised in the area of mechanical or electrical engineering. Ideally, you will have experience of technical job design and/or prerequisite management within an infrastructure-related environment
- You will have extensive experience in a process related or utility industry together with a sound working knowledge of the safe systems of work required under the Health and Safety at Work Act
- IT literacy is essential as all work is managed through the SAP system (user training for this and other standard software systems will be provided)
- You will also demonstrate a good business/ stakeholder awareness, together with an innovative and creative approach to problem-solving and strong team working and influencing skills
- A full current driving license is essential for this position

**What’s in it for you**

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career, flexible working arrangements a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Find out more about working at Thames Water.

We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.