Deputy Accommodation Operations Team Leader

4 days ago

Bath, United Kingdom Fill Your Specialist Role Full time

Our Client has department houses for over 4000 students throughout the academic year and during the summer months, external companies use their accommodation services for conferences and summer camps. This role includes the running of the student accommodationduring the academic year and running the hotel operation during the summer months, and successfully planning for this in the preceding months.

The Deputy Accommodation Operations team Leader is responsible for the day to day running of a section of University accommodation and the management of an operational team of direct reports who ensure their accommodation meets exceptional standards of cleanliness.You will coordinate and oversee the operation including its manpower and resources.

This role is primarily responsible for supporting their teams to deliver an effective and efficient service for customers. They are committed to ensuring their colleagues feel valued, motivated, engaged and developed, so you will have the ability to formeffective working relationships and manage teams. You will ensure that communication is effective and that staff well-being is considered. You will be an effective problem solver with a 'can-do’ attitude, who is able to overcome operational issues. You willalso have an experience in stock management, an awareness of Health & Safety and have experience in using Microsoft Word and Excel. You will need to demonstrate the ability to work well under pressure and adapt to changing priorities.

Previous experience within a customer facing operational role is essential, as is experience in supervising and training staff. The role requires you to work 5 days out of 7, therefore some weekend working is expected.

What they can offer you:
They recognise the commitment, achievements and talents of their workforce through their offering of initiatives and benefits, including (but not limited to):

- Generous employer pension contributions
- 36 days holiday (annual leave, discretionary days and bank holidays) (pro-rata for part time staff)
- A flexible working environment
- A commitment to personal and professional development
- Ofsted outstanding rated onsite nursery
- Salary exchange scheme (cycle to work)
- Onsite private and NHS dentist, onsite medical centre
- Employee discount scheme

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