Sales and Marketing Co-ordinator

6 days ago


Edinburgh, United Kingdom Hard Rock Cafe Edinburgh Full time

**HARD ROCK INTERNATIONAL JOB DESCRIPTION: SALES & MARKETING COORDINATOR**

To provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales.

PRIMARY RESPONSIBILITIES
- Write and negotiate sales and marketing contracts according to Company procedures.
- Assembling of the Cafe Event Calendar and Brand Calendar.
- Reporting of weekly Occupancy Reporting Programs by working with local hotel

Concierge.
- Communication and follow up with Group Travel Planners and marketing partners.
- Administration of package programs.
- Ensure receipt of payment from client by following Company procedures.
- Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.).
- Updating of “cafe” website using the Vizergy platform.
- Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings.
- Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.
- Attend trade-shows as approved by cafe budget and the Sales and Marketing

Manager/General Manager.
- Liaise between Support Center Sales & Marketing departments and the cafe.
- Work with SM, GM, and KM to ensure that contract/menu is executable.
- Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff.
- Coordinate operations between departments.
- Attend client functions marketing events and designated parties to provide support and representation of the department.
- Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.
- Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand.
- Maintain high morale.
- Operate ethically to protect the image of Hard Rock.
- Utilize programs designed to help Save the Planet.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

**REQUIREMENTS**:
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
- Some college coursework completion.

SKILLS
- Presentation of a professional image to guests, clients, and potential function coordinators.
- Composure during stressful events.
- Possession of a take charge attitude tempered with diplomacy.
- Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event.
- Must possess strong communication and listening skills, excellent reading and writing.
- Comprehend professional language, either written or spoken, to communicate.
- Ability to effectively present information in one-on-one and small group situations to other employees of the organization.
- Multiple language abilities a plus, fluency in English required.

PHYSICAL DEMANDS
- Ability to move throughout the cafe (standing, walking, kneeling, bending) for extended periods of time.
- Ability to sit for extended periods of time.
- Ability to make repeating movements of the arms, hands, and wrists.
- Ability to express or exchange ideas verbally and perceive sound by ear.
- Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
- Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
- Ability to turn or twist body parts in a circular motion.
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
- Ability to travel via auto or airplane for long periods of time.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Sick pay
- Store discount

Schedule:

- Holidays
- Monday to Friday

Ability to commute/relocate:

- EDINBURGH: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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