Front of House Supervisor

1 week ago

Balsall Common, United Kingdom The White Horse Full time

The White Horse is a welcoming country pub situated in the heart of Balsall Common - Warwickshire, that has recently reopened under the Wells & Co Managed Pub estate. We plan to close in May for a short time to refurbish, restore, renew back to the community pub that everyone knows and loves.

We will offer you a great package including:

- Competitive hourly salary & bonus
- 28 days holiday
- Company Pension scheme
- Retail and Beer discounts
- Refer a friend Bonus
- Meals on duty
- Employee assistance programme
- Benefits portal
- Career development programme
- Fun culture surrounded by a supportive team
- Great working environment and great prospects

Your role as FOH Supervisor:
We are looking for talented, motivated and passionate Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.
Supervisor duties include:

- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader

You will need to demonstrate:

- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams

INDFOH

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