Vehicle Purchaser

4 days ago

London, United Kingdom Cox Automotive Full time

**South London**

**45 hours**

**Who are we?**

We are part of Cox Enterprises, a family run business with a 120 year history of innovation and embracing the next big thing.We are the largest worldwide automotive services organisation and has 24,000+ team members across the globe supporting over 40,000 customers.

We thrive on what makes us different - and we empower our people, clients and communities to come together and celebrate each other’s unique abilities and perspectives. Inclusion is an essential part of both our culture and our business strategy. This is one of the reasons we have been awarded 4th best Automotive company to work for in the UK by Best Companies and 18th best company overall in the UK.

**Department**

Money4yourMotors Ltd is part of the Cox Automotive UK group of companies and is one of the UK’s best known consumer car buying businesses. The team also provide car buying solutions for partners across the automotive industry working under the Manheim Brand. The retail team is split into regions and each of the regions has a team of vehicle purchasers who are provided with a company vehicle, and uniform to deliver the service to the public. The focus of the team is to help consumers to sell their car and to deliver exceptional customer service every time.

**Role**

Reporting to the Zone Manager the vehicle purchaser will be responsible for driving performance across several key areas.

These areas include: the number of vehicles purchased at the best possible price, the conversion of appointments to purchases, to carry out pre valued inspections, and to drive customer satisfaction, you will portray a professional image to the customer base and forge a strong relationship to drive customer satisfaction
- Responsible for forging strong relationships with customers to drive engagement and satisfaction
- Attend all pre-booked appointments in good time, and in a professional manner
- Accurately carry out pre valuation inspections and document checks in accordance with M4YM policy and standards and pass on their findings to the control office who will supply a valuation price which they wish to pay for the vehicle.
- Take part in a performance and equipment audit on up to two occasions every month which will be carried out by the Zone Manager
- Responsible to keep their van and equipment clean and tidy at all times (inside and out)

**Skills**
- Experience in the provision and delivery of customer service within a fast-paced environment, ideally within the automotive sector.
- Ability to follow a standard process consistently and accurately
- Professional, positive and enthusiastic outlook within a fast-paced environment
- Ability to meet & exceed performance targets

STRICTLY NO AGENCIES PLEASE
- We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL._
- We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's._
- IND001_

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