Sales Consultant

Job Title: Sales Consultant

Reporting to: Retail Supervisor

About the Role

The customer is at the heart of what we do at Johnstons of Elgin and providing a first-class shopping experience and exceptional service to visitors is paramount.

You will be:

- building strong relationships with customers to drive repeat business
- operating the till and carrying out transactions
- an ambassador of the company sharing knowledge of company processes involved in both woven and knitted cashmere products
- confident in styling & advising customers on fit and styles
- assisting with visual merchandising, stock management & replenishment

This is a temporary, part-time opportunity working 20 hours per week, which may include some weekend work, so flexibility is required. There is also potential for this role to become permanent.

Rate of pay for this position starts at £12.60 per hour.

About You

You will
- have exemplary customer service skills and an understanding of luxury retail
- have a keen interest in craftmanship and authentic Scottish têxtile manufacturing
- preferably have previous experience within a fast-paced, customer facing environment
- be a team player
- have a pro-active approach and can-do attitude
- have excellent communication skills
- be able to stay calm under pressure
- have high attention to detail and drive high standards on the shop floor,
- have strong commercial awareness and keep up to date with the latest fashion trends

About Us

Johnstons of Elgin is proud to be an equal opportunity employer wholeheartedly supporting the principles of equality and diversity to build an inclusive workforce. Our aim is to embed diversity and inclusion in everything we do to create an environment where our employees feel safe to be their whole authentic self without having to downplay or change parts of their identity. We celebrate diversity in all its forms, which goes beyond those characteristics protected by law to include everything that makes us unique, from our backgrounds and experiences to our personalities and ways of thinking.

Please note all applicants must be able to provide evidence of their right to remain and take up paid employment in country job is based.

Closing date: 24 September 2025