Area Relief Sales Supervsior
4 days ago
**Role Details**
- Work a flexible schedule, including early starts, late finishes, and weekend shifts (including Sundays) outside of the standard 35-hour week
- You must be able to arrange your own transport for early/late shifts. The earliest shift is from 0430 am, and latest shift finishes by 22:20pm.
- Please note that applicants must be 18 years of age or older.
- Full uniform will be provided to ensure that you embrace our values as a brand
- The salary for this position is £33,128
**Kickstart Your Career with Greater Anglia**
Are you looking to launch your career in a dynamic and supportive environment? Greater Anglia, a key player in the railway network from London Liverpool Street to the East of England, is offering an exciting opportunity to join our team. With our new, modern, and environmentally friendly trains, now is the perfect time to join us as we elevate the customer travel experience.
**We have a fantastic opportunity within our Customer Service Team for an Area Customer Service Sales Supervisor covering East Central. Please note that this is a fixed term position expected to last 12 months.**
The Role
The key focus of an Area Sales Supervisor is to supervise a small team to ensure that the team continue to be both motivated and dedicated to exceeding customers expectation. In this role you will be committed to encouraging sales, while demonstrating a desire to achieve sales targets and incentive schemes.
Key Responsibilities
- Ensure Ticket Vending Machines are properly maintained and fully operational
- Provide effective support and equipment to on-train colleagues
- Process sales transactions accurately and efficiently
- Adhere to the company’s Cash Regulations Policy at all times
- Support period end accounting processes as required
- Participate in peer-to-peer training on company systems
- Perform light cleaning duties as part of daily responsibilities
**What we are looking for**
- Effective customer service and interpersonal skills are crucial for this role. This role will require you to remain calm under pressure whilst maintaining integrity at all times. You must be flexible (in your working hours).
- You will be knowledgeable about new technology such as smart phones and the internet and be comfortable showing customers how to use these.
At Greater Anglia we are proud of the work that we do. We’re investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.
**Join Us and Experience**:
- **Inclusivity & Respect**: Be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.
- **Community & Teamwork**: Work together to deliver the best for our customers while enjoying a friendly, can-do atmosphere.
- **Pride & Progress**: Contribute to meaningful change and a sustainable future, with continuous improvement is the norm.
**Ready to Bring Your G A Game?
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