Customer Care

3 days ago

Rayleigh, United Kingdom McDonald's Full time

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. You may also take part in the planning and implementation of children's parties, coffee mornings, children's competitions and other special events organised by your restaurant.

A franchised restaurant is a restaurant operated by a local business person trading under the McDonald's name.

**As a franchisee we offer premium rates for those staff who are eligible to work between midnight and 6am, this means for the hours worked between these times you will be paid an additional £2 an hour on top of your hourly pay rate.**

Currently over half of our restaurants in the UK are franchised but from a customer point of view there's no difference. For employees there will be minor differences between a company and a franchised restaurant. Please refer to additional information for more details.

Position Requirements

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Position Attributes

To join us as a Crew Member you’ll need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills are a must-have, including skills like attentive listening, face-to-face verbal communication and eye contact. You’ll also need to understand the importance of maintaining high standards of quality and service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and clean.

  • Care Assistant

    7 days ago

    Rayleigh, United Kingdom Helping Hands Home Care Full time

    Location: Southend on Sea **Care Assistant** At Helping Hands, we’ve been providing home care for over 30 years, so we know what it takes to deliver exceptional care. But we also take care of our own - those who go above and beyond every single day for our customers. Our care assistants have a varied role that ranges from providing companionship and...

  • Care and Support Assistant

    7 days ago

    Rayleigh, United Kingdom Service Care Solutions - Healthcare Full time

    Are you a care Assistant looking to pick up Flexible shifts? Service Care Solutions may have the perfect role for you! The role will be based in one building caring for residents in their own homes in line with agreed plans. The role will involve providing personal care to residents and also medication administration. Due to the nature of this role,...

  • Customer Care Co-ordinator

    1 week ago

    Rayleigh, United Kingdom Hunter Mason Full time

    **Customer Care Co-ordinator - Carpentry Company** Rayleigh £25,000 - £30,000 **Information on the role** - Maintain compliance with policies & procedures - Offer excellent customer service to both customers & clients - Build & maintain professional relationships - Handle customer complaints, liaising with relevant project teams to resolve any issues -...

  • Customer Experience Officer

    2 weeks ago

    Rayleigh, United Kingdom Kinect Services Full time

    **Role**:Customer Experience Officer **Location**:Rayleigh **Salary**: £23 000 - 25 000 per annum We are Kinect Services - a Social Care, Transport and Training service provider on a mission, to lead the way in enriching people’s lives, promoting independence and providing access to excellent social care services across Essex, and beyond. Building on...

  • Care Assistant

    2 weeks ago

    Rayleigh, United Kingdom ECL Full time

    **Care Assistant - Rayleigh** **Salary**:£12.20 per hour weekdays, £14.20 per hour weekends (£24,307.67 Full Time Equivalent) & £500 joining bonus* **Contract**:Full time, part time, including evenings and weekends **Shifts**:7am - 3pm, 3pm - 11pm, 7pm - 11pm **Sponsorship**:ECL does not provide support for sponsorship at this time** **Full driving...

  • Customer Representative

    2 days ago

    Rayleigh, Essex, United Kingdom Nationwide Building Society Full time

    LocationRayleigh / EssexSalaryFrom £25,250ContractPermanent (Full Time)Reference1078Closing Date06 November 2025Job descriptionAt Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels . From transactions on the till, allocated time handling inbound calls from...

  • Healthcare Assistant

    2 weeks ago

    Rayleigh, United Kingdom Service Care Solutions - Construction Full time

    Healthcare Assistant Service Care Construction are currently recruiting on behalf of a housing association based in Rayleigh who require a healthcare assistant to join their team on a temp to perm basis. No previous experience is required for this role as full training will beprovided. This is a full time role working on a rota of the following shift...

  • Healthcare Assistant

    2 weeks ago

    Rayleigh, United Kingdom Service Care Solutions - Construction Full time

    Healthcare Assistant Service Care Construction are currently recruiting on behalf of a housing association based in Rayleigh who require a healthcare assistant to join their team on a temp to perm basis. No previous experience is required for this role as full training will beprovided. This is a full time role working on a rota of the following shift...

  • Client Care Advisor/receptionist

    2 weeks ago

    Rayleigh, United Kingdom Rayleigh Vets4pets Full time

    Are you looking for a new opportunity? We are looking to expand our team and currently have a vacancy for 1 new part time Client Care Advisors. If you have; - A passion for providing excellent customer service - A love of animals - Excellent communication skills - The ability to remain calm under pressure - Good computer literacy - Are Flexible and...

  • Dental Hygienist

    7 days ago

    Rayleigh, United Kingdom Bupa Dental Care Full time

    Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts. As a Hygienistyou’ll be benefiting from an experienced practice team, a well-managed appointment...