Sales Advisor

6 days ago

Belfast, United Kingdom Winemark Full time

**Location
- Winemark, Knock, Upper Newtownards Road, Belfast**

**12-16 hours a week (Permanent)**

Reports to: Store Manager

**Purpose**
- To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures
- To assist the Store Manager in all aspects of the business including sales, security and stock control

**Responsibilities**:

- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
- Identifying selling opportunities and acting on these
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
- To ensure that stock is controlled and merchandised to Company standards at all times
- To assist with promotional set up
- To ensure that the premises are safe and secure at all times
- To comply with the Company regulations with regard to cash handling and administration
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
- Any other duties relevant and related to the post

**Qualifications**

**Essential**
- Maths and English GCSE Grade C or above or equivalent

Desirable
- WSET Foundation Certificate

Skills & Experience - Essential
- Three months previous experience in a retail environment
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
- Ability to actively sell to customers
- Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
- Good standard of dress and appearance - clean and well groomed
- A good team player with the ability to work in a team environment

**Skills & Experience -** **Desirable**
- Interest and/or knowledge of wine
- Previous experience of cash handling
- Previous experience of stock handling and control

**Main Points of Contact**
- Customers / Sales Advisors/ Senior Sales Advisor/ Store Manager/ Regional Sales Developer / Regional Sales Manager / General Manager
- Marketing / Payroll / Stock / Cash Departments / Distribution / Maintenance Personnel
Other Relevant Information
- Flexible approach to work, including hours of work
- Must be age 18 or over
- You may be required to work in or transfer to another store within a reasonable travelling distance if business needs dictate

**Job Types**: Part-time, Permanent

**Salary**: £8.30-£9.60 per hour

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