Sales Advisor

**About us**

SHS Balustrades & Handrails Ltd is a small business in Aldridge WS9 8BG. We are creative, professional and innovative.

Our work environment includes:

- Safe work environment
- Company perks

**Reporting to**: Sales Manager

**Key Responsibilities**:

- Deal with enquiries and advise customers on company products from leads generated
- Diarise follow ups to call potential clients in line with company processes
- Maintain customer records
- Provide excellent customer service to all existing clients and potential clients
- Be a team player with a good can do attitude
- General day to day administrative duties
- Listening to customer requirements and presenting appropriately to make a sale
- Calling to follow up online quotes from customers to prospect for new business
- Acting as a contact between a company and its existing and potential customers
- Challenging and handling any objections with a view to getting the customer to buy
- Advising on forthcoming product developments and discussing special promotions
- Gaining a clear understanding of customers' businesses and requirements
- Attending team meeting and sharing best practice with colleagues.
- You will also provide assistance as needed to other departments as and when needed
- To meet the standards of performance, Behaviour and attendance as laid down by company policies and procedures
- To ensure that reasonable care is taken at all time for health & safety for yourself to comply with policies and procedures relating to health & safety within the company

**Skills / Experience**
- Excellent telephone manor
- Customer focused and service orientated
- Experience in achieving results and making a difference
- Team Player
- Positive enthusiastic approach
- Open & honest communication skills
- Close attention to detail
- Numeracy and literacy skills
- PC literate, including working ability with Excel, and Word

**Behavioural and Technical Competencies**
- The ability to actively promote market and sell the service and products
- Demonstrates trust, openness and respect in dealing with people
- The ability to make a difference to the customer, delivering a high level of service
- The ability to work as part of a team, support colleagues and promote team spirit
- Good literacy numeracy and verbal communication skills and It literate
- A positive individual with can do attitude result driven approach attitude
- Keen to develop themselves and learn new skills
- A good communicator who listens and is able to express themselves clearly
- Committed and reliable
- Welcomes change, is flexible and can adapt and deal with various demands
- Honest, acts with integrity and takes responsibility
- Demonstrates self-belief

**Salary**: £21,000.00-£23,000.00 per year

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- Sales: 1 year (preferred)

Licence/Certification:

- Driving License (preferred)

Work Location: One location