Catering Supervisor, Plumpton School

**Job Title: Catering Supervisor (School Cook)**

**Location: Plumpton School, Penrith CA11 9PD**

**Hours: 20 per week Mon-Fri, 4 hours daily flexible**

**Rate of Pay: £10.64 per hour.**

**PURPOSE OF ROLE**:
To prepare, cook and serve school meals: high quality food and drink, in an efficient and effective manner, minimising waste. To ensure the smooth running of the kitchen, and (where relevant) to supervise, lead and motivate the team to deliver a high standard of service. To be responsible for hygiene and cleanliness within food preparation areas. To always operate in a safe manner, observing company health and safety policies and guidelines.

**KEY ACCOUNTABILITIES**:
**Catering and Standards**
- Prepare and cook food and drink in a hygienic and safe manner, following assigned procedures at all times
- Monitoring the quality of the food and service provided, and ensuring that your site performs well - achieving good quality product and service on time and within budget
- Complete and maintain relevant records (e.g. Quality Assurance documentation; Health & Safety records; training logs; timesheets etc.) accurately and on time
- Be punctual with your time-keeping; operating a quick and efficient catering service without compromising on quality of the service delivered
- Monitor and advise on stock usage; rotating stock, ensuring food stocks don’t run out and ordering stock as required
- Ensure that catering preparation, service and storage areas are kept in a hygienic, clean, tidy and safe condition at all times
- Ensure uniforms are worn at all times on site; displaying a professional image of our company
- Unloading of deliveries from suppliers and storing items safely and in the correct locations
- Report/fix any problems or broken equipment as soon as possible, reporting any issues you can’t fix to your line manager
- Ensure that tasks are undertaken and completed in accordance with the contract
- Undertake training as necessary to maintain the requirements of the contract
- Keep to budget

**Leadership and Customer Service**
- (_**Note**_: not all Kitchen Team leaders will have a team, so not all of the requirements below will be relevant)_
- Induct, train and advise the team on how to prepare food and drink to the standards identified in the contract
- Be the point of contact for your team with any personnel queries, dealing with or referring to the correct person
- Be the point of contact for the site customer with any issues or queries, resolving where appropriate
- Have a clear understanding of customer service guidelines/principles
- Display a positive attitude to your work and be a communicative and proactive leader of the team
- Build and maintain good relationships with colleagues, customers and contractors
- Understand the customer’s service requirements, participating in the development of service provision in conjunction with the Coordinators and Account Managers

**Health, Safety and Environment**
- Act responsibly in relation to all matters which may affect the Health and Safety of yourselves and others whilst on Company premises, customers’ premises and travelling between sites, and to adhere to safety regulations at all times
- Observe all safety procedures and instructions and assist in maintaining a safe workplace and reporting any accidents, hazards, near misses, damages or defects to tools and equipment to the appropriate person
- Wear appropriate protective equipment (PPE) and use any safety devices provided by the company at the relevant times
- Only use equipment that you’ve been trained to use

**These are the values that drive us**:
**As a TEAM**

**We take PRIDE in the work we do**

**We CARE about our Colleagues, Customers, Communities and our Environment**

**We love to learn and IMPROVE, and**

**We are always SAFE**

**The top 5 things about you that are most important**:

- Ability to **lead and motivate a team **to deliver high service levels
- You have the ability to **think quickly** and **stay calm** in a crisis, and are comfortable **making decisions**
- You **take pride in your work** and like a job done well, and are able to **meet tight deadlines whilst maintaining standards**
- You’re **reliable**, **enthusiastic**and you enjoy working hard to **deliver high standards**
- You enjoy working as **part of a team**, or independently, and you’re a **great communicator**

**Qualifications & Experience**:
Essential: High volume/high standard cooking experience (2+ years)

Kitchen/catering experience (2+ years)

Supervisory/team leader experience (1+ years)

Proficient using IT systems - Microsoft Excel, Outlook, Word etc

Level 2 (or higher) Food Hygiene certification

Desirable: Experience in school kitchens as team leader/supervisor

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £10.64 per hour

Schedule:

- Monday to Friday
- No weekends

Work Location: One location

Reference ID: LR/FS1362