Customer Service Administrator

2 weeks ago


Addlestone, United Kingdom Office Angels Full time

**Role: Customer Service Administrator**
**Location: Addlestone, Surrey**
**Salary & Benefits : £22,000 + bonus potential**

**Hours: 8.30am -5.30pm (Mon-Fri)**
Are you looking for a new opportunity with an exciting, forward thinking company? Do you want to work in a fast paced customer focused role where no two days are the same? Do you have a good mix of administration and customer services skills? My client areexpanding their Customer Support Team and are looking for someone who is ready to take the next step in their career.
Your responsibilities.
- Ensuring you provide excellent customer service - you will provide information, guide through payment plans and handle appeals and complaints, handling all associated administration.
- You will be required to effectively handle customer queries within the timelines set out by the business
- Managing complaints effectively and escalating where necessary
- Working to daily targets / KPIs
About you:

- You will have a good mix of administration and customer services skills
- Confident, with clear communication skills and an aptitude for learning and retaining information
- You are keen to work in a supportive close-knit team
For further information about this role - please get in touch with Sylvia White today

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.



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