Tool Hire Supervisor

2 weeks ago

St Helens, United Kingdom Jewson Full time

**The Role** Tool Hire Supervisor **Requirements**

**Tool Hire Supervisor - St Helens**

At?Saint-Gobain?we pride ourselves on being?innovative,?customer focused, agile, open and?engaging and entrepreneurial. We are?also?proud to have been named a 'Top Employer' for 5 consecutive years.?If?you're?passionate about?working with people,?you're?ableto put your customer first,?and?you?want to know what it's like to work for a top employer that is working hard?to make the world a better home;?then please?read on to find out more about this exciting opportunity to join us as a Tool Hire Supervisor.?

You'll be?working for Jewson?in?St Helens ?Jewson is one of more than?30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customers needs in order to deliver solutions to save them time, money andhassle. Our Colleagues are critical to our Customers' success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you're a good listener and you think you could help our customers feelwelcome, then this could be a great opportunity for you to join our team.

**Is this role right for me?**

We are committed to providing you with the full tools and support required to carry out your role within Jewson. So if you have a passion for leading and supporting teams to deliver great customer service, always look to put the customer first; can buildtrust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit As this role has a strong focus within our Tool Hire part of the business, we are also looking for someone who has strong communicationand commercial awareness, it's preferable to have existing experience in a similar role however due to internal promotion training and support can be provided.

**Hours of work**: 7:00am-17:00pm Monday to Friday and 8:00am-12:00pm every other Saturday

**Please note**: It is essential for this role to have a Full, clean driving license.

**What will I be doing?**

Our Tool Hire Supervisors are essential within the branch network, you will build relationships with Customers and understand their wider requirements in order to maximise sales growth. You will be in regular contact with our Customers and therefore youplay a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will;
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values
- Supervising a small team to ensure that great relationships are developed with new and existing Customers, understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer orders, organise tool hire delivery and collection, keeping customers updated throughout their journey
- Collaborate with the wider network to support Customer requirements and business activities
- Get to know the local market to support plans for sales growth
- You may be occasionally required to carry out basic maintenance and cleaning of our tool hire equipment in the workshop
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
- Work with colleagues to suggest opportunities for improvement

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