PMO Specialist- Resource and Capacity

2 days ago

London, United Kingdom McDonald's Limited Full time

**The Opportunity**:
**What is the purpose of this role?**

The EPMO work with stakeholders to support the successful delivery of projects. We take a holistic view and provide capacity planning and resource management to meet strategic business objectives. The PMO Specialist will assess available capacity by checking whether the roles and skills needed are available to meet the demand. They make sure we have the right resources to support the business. It is their job to determine if the current resources are being utilised optimally and if not, to identify what changes should be made. The PMO Specialist will put processes in place to support project initiation by working with function heads to assign appropriately skilled resources to projects.

**What team will I be part of?**

This role is part of the EPMO (Enterprise Project Management Office) team and is part of the wider Change Team. EPMO is the information hub for projects and portfolios and involves tracking and reporting, assurance and quality control, information management, financial governance, risk and issue tracking, change control, support and knowledge management and resource and capacity management.

**Who will my customers be?**
- Delivery Leads
- Technology and Change Senior Leadership team
- Product & Deployment Managers
- Change Portfolio Manager
- Global PMO UK & ROI Change Team
- Business project sponsors
- What will my key accountabilities be?
- Providing guidance to team leads across the business to implement resource management for all projects
- Partner with the Portfolio Management team to provide resource view to enable informed prioritisation decisions
- Track resource availability to facilitate effective project scheduling
- Track resource utilisation and support appropriate allocation of resources to projects
- Own and maintain the single view of resource against demand
- Use metrics to track capacity to support the business planning process
- Develop capacity and capability plans, taking into consideration simple change and BAU activities across internal resources
- Plan, schedule, monitor and report on activities related to the portfolio of resource demand
- Build strong relationships with key stakeholders to enable change, make recommendations and present constructive challenge to improve the management of capacity and resource across the business

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