Reservations Coordinator

1 day ago

York, United Kingdom Michels and Taylor (Hotel Redditch) Full time

**Paid overtime + additional service-related holiday + free parking + hotels and food and drink discounts + meals on duty + uniform + reward and recognition scheme + discounts for your friends and family + training & development opportunities.**

We are now recruiting a **Reservations Coordinator** to join our team at **Doubletree by Hilton York.**

As a **Reservations Coordinator** you are responsible for increasing sales made by the Sales and Reservations team by directly managing calls and customer queries effectively. We want a **dedicated** individual who oozes **confidence **and shows genuine **sincerity** for their team and every guest that walks through our doors

**Specifically, you will be responsible for performing the following tasks to the highest standards**:

- To be responsible for selling the hotel and achieving maximum room occupancy at all times, whenever possible making additional sales on upgraded packages or food & beverage options.
- To ensure all correspondence are answered at once and filed accurately.
- To maintain a professional working relationship and good communication with all departments across the hotel.
- To ensure all bookings received are recorded correctly and updated when confirmed or amended.
- To have an excellent eye for detail at all times to ensure complete accuracy when taking and inputting bookings.
- To provide up-to-date information for all departments as agreed.
- To undertake any other reasonable project as requested by your sales office manager to grow and improve the business.

If being a **Reservations Coordinator** at **Doubletree by Hilton York **is the role for you, we want to hear from you

As a **Reserva**is the role for you, we want to hear from you

**Job Types**: Full-time, Permanent

**Salary**: £23,100.00 per year

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site gym
- Referral programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- York: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Reservations Coordinator: 1 year (preferred)
- Hotel: 1 year (preferred)

Work Location: In person

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