Administrative Executive

We are working closely alongside a **Local Authority in Hillingdon** to assist with the appointment of a **Administrative Executive**, on a 3-month contract, likely to be extended at clients discretion.

**Responsibilities**:

- Respond to customer queries and escalate issues and messages to the technical managers and professional workers.
- Support Teams with awareness and use of management information to enhance service delivery, including producing management reports that identify outstanding actions requiring operational staff intervention
- Resolve complex issues and queries in accordance with corporate procedures and policies
- Deliver technical administrative support to the Team that assists operational managers and staff with delivering enhanced services to residents, including any service-specific requirements
- Take accurate minutes for team safeguarding/multi disciplinary meetings

**Qualifications**:
Minimum 5 GCSE level pass including maths and English, or equivalent

**Required Experience**:

- Experience of supporting a multi-disciplinary teams with comprehensive technical administration services (including meeting arrangements, minute taking, and database/system administration)
- Experience of prioritising high volumes of work effectively and accurately, and to deal with routine matters on own initiative within deadlines
- Experience of developing and maintaining good working relationships with clients, senior colleagues and Members of the Council.
- Experience of dealing sensitively with members of the public in a variety of situations
- Experience in managing high volumes of work effectively and accurately, and to deal with routine matters on own initiative within deadlines

**Please note**:

- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
- This role requires an enhanced DBS

**Job Types**: Full-time, Fixed term contract
Contract length: 3 months

**Salary**: £12.50 per hour

**Benefits**:

- Company pension
- Flexitime
- Free parking
- On-site parking
- Store discount

Schedule:

- Flexitime

Ability to commute/relocate:

- Hillingdon: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Minute Taking: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Hillingdon

Flextime