Team Member

1 week ago

Edinburgh, United Kingdom Volcano Falls Adventure Golf Full time

**It’s all about FUN**:
Helping put the Fun into Volcano Falls Edinburgh.

As a family entertainment centre operator, we have sites across the UK where people of all ages come to us to have FUN. Each site has something different to offer. We have an array of games and fun for all the family ranging from Golf & Interactive darts

As a **Team Member** for Volcano Falls, you will be responsible for ensuring our customers have a FUN experience when they visit us

Whether you are helping on the game floor, serving customers at the counter, or hosting a party we will need you always do it with a smile.

**Salary**: £12 per hour

Expected hours: approximately 20 hours per week

**Main Tasks and Responsibilities**
- Greeting customers as they enter the facility
- Assisting customers with regards to activities.
- Use of electronic tills to receive card payments.
- Answering general queries from customers
- Reporting discrepancies and problems to the Team Leaders
- Keeping the store tidy and clean, this includes sweeping, hoovering, mopping and the cleaning of all machines/equipment
- Being familiar with all special promotions and putting up relevant displays

**To succeed within this new and exciting role we would expect you to possess the following qualities;**
- Team player
- Exemplary customer service
- Friendly & engaging personality
- Smart appearance & articulate
- Should have a confident manner

**Benefits**
- Unit social fund - this enables the staff to be taken out twice a year (£25 per staff member each time)
- Employee VEX rewards to reward great team members
- Statutory company pension scheme (after 3 months service)
- Increased holiday entitlement after 2 years’ service

As this is the leisure industry working evenings and weekends on a rotational basis will form part of your working pattern. No experience necessary, however relevant experience within the leisure, retail or hospitality sector is advantageous.

The position has varied duties and is not limited to customer service, sales and general cleaning. This is a permanent position, not suitable for applicants who will not be available over seasonal holidays such as Christmas & school holidays.

We value diversity and we’re committed to creating a working environment that promotes equal opportunity

**Job Types**: Part-time, Permanent

Pay: £12.00 per hour

Expected hours: 15 - 20 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Flexitime

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

**Experience**:

- Food preparation: 1 year (preferred)
- customer Service: 1 year (required)

Work Location: In person

Reference ID: VFEDI TM

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