Emea Administrator

We're on an unstoppable growth trajectory and are looking for people who want to go beyond with us on what will be an incredibly exciting talent revolution We’re now looking for a EMEA Administrator to directly support the smooth running of our B2B Sales department as we continue to rapidly expand our business. The purpose of the role is to manage all administrative tasks while also guaranteeing the highest standard of customer satisfaction in all interactions. You will ensure all orders are fulfilled and delivered on time by liaising with the production and distributionteams to check the progress of orders, keeping the customer informed throughout the journey. Working alongside our industry experts, you will have the opportunity to receive mentorship from more seasoned team members to enhance your skills and develop yourself within an award-winning brand. **In more detail your role will include**: - Producing high standard presentations that will allow the department to make decisions and to reach expectations - Is a product expert and gives high-value support to all our customers - Ensures the smoothest ordering and delivering process via our channels, with high standard level interactions across departments - Deals in the most efficient way with all complaints received, looking into customer satisfaction and profit impact of decisions - Reporting accurately on a regular basis and adapts each report to direct public - Problem solving, reporting on risk and help with solution finding - Flex into other areas and support the team - Understanding the links between roles and departments and being able to manage relationships effectively and work with all teams - Adding value through knowledge of analytic support and the implementation/creation of new ideas - Demonstrating an entrepreneurial mindset by proposing analytical or data driven ideas/solutions **We would love to hear from you if you..** - Have experience in a similar role - Are someone with an analytical mindset, strong communication and organisational skills - Have the ability to multitask effectively and enjoy working with numbers and excel/spreadsheets - Confident in V-Lookup, Pivot Tables etc. - Have a problem-solving attitude **About us** We believe that our People make Medik8 who we are. They are our most valuable asset and sit at the heart of everything we do. We have huge ambitions across the globe, and it’s essential that we’re able to recruit, onboard, develop, support, engage and retain the right talent. We are a global professional skincare brand that provides people with Beautiful Skin for Life. Our teams will double in size in a few months and we will have a brand new innovation centre where we will drive deeper research and increase the latest technologies,actives and innovation to keep Medik8 incomparable against the market and a trailblazer in the skincare industry. **What the team says..** "A great working environment with driven teams all trying to achieve the same objectives. Superb culture as we participate in 4 synergy events per year including payday events. Senior management are extremely hands-on and we have open communication across departments." **Culture & Benefits** Medik8 is built on innovation, ambition and the ability to deliver elegant solutions. Driven by efficiency, we adapt to smarter ways of working and always keep our eye on the objective. Our unwavering passion for our customers and product quality fuels everythingwe do - our goal being to liberate them from the choice between results and experience. We have a high-growth and future-proof mindset as we strive to become a truly global brand, doubling up on our ethical values and continuing our roadmap to sustainability. We have a purpose-driven environment and believe that our people are our strength. Our teams are results-focused, take ownership and are thrilled by the challenges, satisfaction and rewards that come with getting things done to a very high standard. If that sounds like you then come and join our journey **Health & Wellbeing** 50% contribution to gym or fitness (capped at £30 per month) 25% off Private Medical Insurance cover Employee Assistance Program (EAP) Mental Health First Aiders available Vision Vouchers **Benefits** 23 days holiday, plus bank holidays + gain additional days with length of service Up to 75% staff discount for you, family & friends £100 product allowance per year Performance-linked bonus Birthday lay-in Referral bonus **Community** Regular team-building activities Performance & Development focused culture Monthly town hall meetings Want to do a little more research before you apply? Head over to our main careers page to find out more about the team and our values. You can also find out more about us on Linkedin, Glassdoor & Instagram.