Supply Chain Manager

**Supply Chain Manager**
- 'Recruiting for your future success’_

Our Client is a specialist provider of legal expenses insurance and related services.

Based in Colchester, they work with insurers, intermediaries, financial institutions and affinity groups, focusing upon delivering bespoke solutions providing 'best in market' legal advice and case handling. Their business model for legal expenses insuranceinvolves outsourcing legal advice and the legal conduct of claims to top quality law firms.

**Supply Chain Manager**

**Competitive Salary** | Colchester | Monday-Friday | After Training, Opportunity for Hybrid Working | 25 Days Holiday + Bank Holidays | Pension | Free Parking | Wellness Programme Including Counselling Service | Access To a Virtual 24/7 GPAs Well As a Range Of Other Health And Wellbeing Experts | Free Fitbit | Group Income Protection Insurance | Death in Service Benefit |Travel Insurance | Full Pay For The First 2 Weeks of Maternity And Paternity Pay | Free Annual Flu Jab | Opportunities ForProfessional Development (including CII) | Charity Fundraising Social Events | Legal/Insurance Industry |

Our client also provides standing desks, hot/cold drinks, fruit, staff social room with pool table, TV, and lounge area, shower for lunchtime sports enthusiasts and our dress for your day policy - usually meaning smart casual wear is suitable for the officeif you wish.

Reporting to the Head of Supply Chain, the Supply Chain Manager is responsible for managing relationships between Arc Legal and our external supply chain, including outsource partners with claims handling authority and solicitors.

This is a group role covering Legal Expenses Insurance and Assistance Products such as Motor Breakdown, Home Emergency and Key Cover.

**Duties (to include but are not limited too)**:

- Liaising with supply chain to obtain commercial terms.
- Support in the supply chain on-boarding processes in accordance with agreed procedure, to include:

- Obtaining commercial terms.
- Arranging due diligence in conjunction with the Governance Team.
- Checklist completion, including agreeing MI format, data feeds, operational processes etc.
- Implementation of standard agreements.
- Arranging drafting and implementation of non-standard agreements.
- Support in the annual review and profitability of all outsourced arrangements.
- Review of supply chain MI against agreed SLA’s.
- Allocation and cancellation of access codes for supply chain products, as necessary.
- Where needed, review of incoming supply chain invoices against MI (where not a claims function).
- Completion of internal and external supply chain audits, as required.
- Facilitation and resolution of general queries from supply chain and internal teams in relation to suppliers.
- Support in the development and implementation of a standard format in relation to incoming supply chain MI.
- Obtaining supply chain information or marketing material for the purpose of tenders received by Arc, or client reviews.
- Assisting in the development and ongoing maintenance of the supply chain database.
- Support in undertaking supply chain tenders.
- Coordinate in-house engineers including but not limited to booking jobs, ordering parts, invoicing and credit control (if needed). Attendance at internal and external meetings as necessary.
- Preparation of agenda and material for supply chain meetings.
- Production of meeting minutes and agreed actions following meetings as necessary.
- General administrative duties as required.
- To carry out all work in accordance with agreed service standards and FCA regulations.
- To provide general assistance, guidance and knowledge sharing across the business.
- Ad-hoc project work.
- Maintain secure, efficient, and accurate filing systems in accordance with agreed procedures.
- Other duties and responsibilities as may be set by the Directors or the Management Team.
- Other duties and responsibilities as may be set by the Directors

**Person Specification**:

- Relationship Management experience
- Excellent verbal and written communication.
- Exceptional telephone manner.
- Excellent organisational and time keeping skills.
- Confidence to own tasks without supervision.
- Meticulous attention to detail.
- Analytical skills.
- Knowledge of Legal Expenses (D)
- Knowledge of Assistance Products (D)

PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.

If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our upmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all beexplained on initial contact.