Convenience Customer Service Assistant
1 week ago
At my local convenience Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that brings this to life.
In this role, you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.
As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.
You will need
Whilst being ready to roll up your sleeves and do what’s needed to put our customers at the heart of everything we do, as part of the MLC stores family, you’ll need to:
Greet each customer with a warm and friendly welcome
Listen to and talk with customers to find out what their needs are
Do your best to make sure the customer finds everything they want
Be passionate and knowledgeable about our products and services
Always be in store, on time, smartly dressed and ready to serve
Always think 25 when serving age restricted products
Work as part of a team to complete store duties and also be able to work on your own through quieter parts of the day.
Open or close the store at the end of your shift.
Cash up your till at the start and end of your shift.
Keep all daily checks up to date.
You need to be self motivated and able to get the job done even when the boss is not around.
About the store
The store may be getting a post office in the future so you will require a full DBS check paid for by us.
We have the following shifts available but shorter ones may be available.
1. Thursday, Friday, Saturday, Sunday 3pm to 10pm 28 hours per week
**Job Types**: Full-time, Part-time, Permanent
**Salary**: From £9.00 per hour
Additional pay:
- Yearly bonus
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Overtime
**Experience**:
- Retail sales: 1 year (preferred)
- Retail Shop Assistants & Till Operators: 1 year (preferred)
- customer service: 1 year (preferred)
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