Clinic Assistant/ Front Desk Receptionist

**We are looking for an efficient, enthusiastic and friendly person to join our team at Tweed Chiropractic Clinic, serving the local community and helping people to get better and healthier You would be part of a thriving and ever growing business, so this position would bring lots of opportunities for learning and personal growth**

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The clinic is often fast paced and full of energy, so you would need to be able to work at a fast level; completing all daily tasks and running the clinic from all front of house aspects, all whilst still providing an exceptional level of customer service.
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Benefits Include:

- Pension Scheme.
- Monthly Bonus Scheme.
- Generous Holiday Allowance.
- Free Chiropractic Care.
- Ongoing Training, Seminars and Personal Development.

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**Tasks**:

- To provide a general Clinic Assistant support role in front desk operations, including all aspects of diary management: booking and amending client appointments, taking client payments and solving any general client queries.
- To take responsibility for ensuring the running of everyday tasks within the clinic, and to ensure all daily tasks are completed accurately and in a timely manner.
- To provide an excellent, memorable and unique client focussed experience.
- To participate in regular training of policies and procedures, as well as attending regular in-person team meetings and ‘Zoom’ meetings at least once a month.
- To provide support to all practitioners and carry out all requests as instructed.
- To understand and promote a healthy and wellness-based lifestyle, with a high energy approach.
- To carry out ‘Health and Vitality Tests’ one to one with clients. (Full training will be provided).

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Essential Criteria:

- MUST have a passion for Chiropractic, and a healthy, vitalistic life.
- To be able to read, speak and write fluently in English.
- Full UK Drivers Licence, and access to a car.
- Customer Service experience, and a high level of communication skills.
- To be confident and competent in Sales.
- Intermediate level of IT skills
- proficient in use of Microsoft Office Software.
- To be a ‘team player’, but confident to work alone.
- Flexibility to work in both Hawick and Galashiels Clinic.

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Working Hours:

- The role will be carried out Monday to Friday.
- You will be expected to work an average of 30 hours per week.
- Work will be carried out in shift patterns, dependent on Clinic Opening Hours.
- Shift patterns will be discussed and detailed if you are successful.
- Flexibility is required in order to cover colleague’s holidays and illness

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Applications without a Cover Letter will not be considered.
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**Salary**: From £16,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Sick pay
- Wellness programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Scottish Borders: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)