Basingstoke - Transport Support Assistant - Nights

**Transport Support Assistant Overview**

You will be supporting the Transport Management team by helping to execute the Transport and Fleet plans and achieving the Transport KPI, along with delivering great service to our stores through effective coordination of the movement of fleet around the site.
You will be responsible for ensuring loading schedules are adhered to in a timely manner and assist in all vehicle servicing and maintenance requirements whilst using a variety of systems and processes to input. produce and maintain accurate information.

**Key Responsibilities**:

- Manage and ensure the efficiency of trailer availability across the Warehouse Operation.
- Collaborate effectively with the Transport and Fleet operation, creating and sustaining effective and efficient working relationships.
- Responsible for liaising with the depot shunting team, providing clear guidance and instructions in a timely manner to enable optimum performance.
- To give priority to exceeding the needs of customers, demonstrating, and promoting a customer focused approach to operational activities.
- Identify and manage vehicle movements within the site, prioritising as and when necessary, with a responsibility for the correct placement of vehicles.
- Provide an accurate representation of the site view to ensure operational plans can be met.
- Support the Operation to ensure that all servicing and maintenance requirements are carried out with the consideration for budget and cost.
- Collate and present necessary information to the Transport Management Team.
- Work as part of the wider operational team to identify and suggest process improvements.
- Generate ideas and solutions on how to execute the team strategy within the given standards.Assist with other administrative duties where necessary as designate by the Line Manager.

**What will you bring to the team**:

- An understanding and/or experience in using 'Yard' system would be beneficial.
- PC literacy is essential in order to be able to use the dock scheduling system.
- Computer literacy and able to use a range of systems and platforms including Microsoft programmes, Yard and Microlise.
- Communicate clearly with an ability to adapt your message so the audience can understand the message.
- Present information and data to colleagues at a variety of levels in an engaging way.
- Optimism in the face of obstacles or problems in your area.
- Show enthusiasm and initiative for new ideas and be willing to expand on your knowledge.
- Ability to build collaborative relationships across multiple teams.
- Spot opportunities for cost saving or process improvement.
- Have strong problem-solving skills and be able to make time-critical decisions within given procedures and guidelines to achieve a given outcome.
- An awareness of health & safety regulations and relevant legislation and understanding of the importance to work within these.
- An awareness of health & safety regulations and relevant legislation i.e. Working Time Directive.
- An understanding of the Transport function and how these feeds into a Distribution network.
- Be able to follow clear procedures, guidelines and instructions to achieve a given outcome.Resolve short-term issues at pace and escalate broader or more complex issues to Line Managers.

**Our Culture & Benefits**

In addition to a **generous salary **, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits including, online discount platform, onsite parking and much more.

Our people are at the core of our business and what makes **Wincanton **great. That's why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.

**Be a part of our values; Excellence, Integrity, Passion, Proactivity, Togetherness & Trust.**

**Our Commitment**

We are committed to providing equality of opportunity for all employees. We want to create an environment where all colleagues feel safe, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes. Attracting diverse teams, we believe in creating an inclusive, respectful organisational culture for our colleagues and future talent.