Receptionist

2 weeks ago

Huddersfield, United Kingdom Nook Surgery Full time

**Are you an experienced GP Receptionist seeking a new, rewarding opportunity? Would you like to take on a role that provides you with ownership of your workload?**

Our 4 surgeries across Huddersfield continually strive to improve work processes that deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

We are now looking for an **experienced GP Receptionist** to be able to assist with and be responsible for a wide range of administrative duties and the provision of administrative support to the clinical team. Previous experience within a GP Practice would be an advantage.
- Excellent customer service skills with a courteous and friendly demeanour
- 1 years' Experience using System one.
- Managing challenging behaviour in a professional manner.
- Must have excellent customer service skills and well as proficient written and spoken English

**Your Responsibilities.**
- Maintain and monitor the practice appointment system
- Process personal, telephone, and e-requests for appointments
- Answer incoming phone calls, transferring calls, or dealing with the callers’ requests appropriately
- Initiating contact with and responding to, requests from patients, team members, and external agencies
- Data entry of new and temporary registrations and relevant patient information as required
- Manage all queries as necessary in an efficient manner
- Monitor and maintain the reception area and notice boards
- Provide general administrative support such as scanning, copying, supporting clinical team, etc

Location: You could be required to work across any of our 4 practices:

- Fieldhead - HD7 4QQ
- Lockwood - HD1 3XH
- Nook - HD3 3XA
- Thornton Lodge - HD1 3SB

Hours**:Working patterns are between 7:45 - 18:15 on a rota basis. We are happy to consider full-time or job share options.**

The role will give you a high level of exposure to many administrative tasks as you work closely with the Practice Manager and is the perfect role for a talented Receptionist who is keen to take on a new challenge within a fast-paced environment.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £11.44 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Store discount

Schedule:

- Monday to Friday

**Experience**:

- Medical Receptionist: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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