Enforcement Case Officer

**Enforcement Case Officer - 30981**:
**Enforcement Case Officer - 30981**
- Number of jobs available
- 3
Region
- North West
City/Town
- Warrington
Building/Site
- DEFRA GRP EA RICHARD FAIRCLOUGH HOUSE, WA4 1HT
Grade
- Staff Grade 3
Post Type
- Permanent
Role Type
- Administration / Corporate Support
Working Pattern
- Full Time
Salary Minimum
- £28,607
Closing Date:

- 01/06/2025, 23:55 hours
- Job description attachment 1
- Job Profile - 30981.docx - 59KB Opens in a new window
Converted File Job Profile - 30981.docx.pdf - 86KB Opens in a new window

- Security checks level
- Basic Check
Job description
The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity, we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment.
Everyone starting a new role will be welcomed into our team and given all the training and support needed.
We are looking for a highly organised, enthusiastic and motivated person to join our team and help us tackle environmental offending.

Joining our team of Case Officers, you will work together to provide a national service which focusses on Fisheries enforcement. You will have your own case load where you will produce and complete accurate case files that contribute to the achievement of successful prosecutions, formal cautions, warning letters and advice & guidance and produce data that will help areas target enforcement effort and publicise successful prosecutions.The team
Enforcement Once is part of the National Environmental Crime Unit and is a centralised team dealing with a range of enforcement activities with the focus on fishing rod licence and associated offences. We deal with a broad range of customers and also provide support nationally for other services which can result in different sanctions such as Fixed Penalty Notices and Civil Sanctions.Experience/skills required
We are seeking a focussed Case Officer who will provide a first-class service to our customers. Important skills include: self-motivated team player with strong organisational skills; an eye for detail and accuracy as we produce legal documentation which also requires an ability to work to tight deadlines; proficient in the use of Word/Excel; develop and maintain good relationships with internal and external customers; an ability to learn new systems; enforcement knowledge is preferred but not essential and with excellent written and verbal communication.Contact and additional information
- Non-Police Personnel Vetting clearance will be required.
- This role does NOT qualify for sponsorship.
- Based in our Warrington office and once initial induction/training is complete, hybrid working to suit business needs will be available.
- Responding to incidents is part of what we do. You will be required to have an incident role and be available to respond to incidents or provide business continuity support during an incident. This may attract additional payment. Full training and workplace adjustments will be available to support you with your incident role.

For any additional information, please contact Catherine Thornton 020302 51153 or Julie Dodd 020302 50713Competence 1
Achieves ResultsDescription

Achieves Results
- Please give an example, describing how you delivered a successful piece of work in the face of considerable challenges or obstacles within a tight timeframe and how you achieved this.
Competence 2
Takes Decisions and Solves ProblemsDescription

Takes Decisions and Solves Problems
- Using the factors you consider are important when making decisions, please give an example, describing a time when you have had to make a difficult decision, the impact it had on a customer or team and how you came to that decision.
Competence 3
Manages SelfDescription

Manages Self
- We work in a pressurised environment. Please give an example, describing how you managed your time productively and effectively to ensure that deadlines were not missed.