Transport Administrator

2 weeks ago

Minworth, United Kingdom We Staff Full time

**We Staff **are currently looking for a Transport Controller / Administrator to join one of our most prestigious clients on their night shift based in Minworth B35.
- Supervise the daily/weekly/monthly supplier checks at the UK & Ireland Pudo sites, audit the service providers process and results
- Conduct root cause analysis of any service/supplier discrepancies and work with the Pudo site Manager supported by the Pudo Regional Logistics Manager and any external partners to put lasting solutions in place
- Monitor lost, damaged, and faulty parts in line with the business KPIs, submitting detailed investigation report to the account and TCT desk manager where necessary for sign off or escalation.
- Run daily checks of all Trace feeds and correct any failed messages to make sure Trace and any other WHS matches the customer part system
- Investigate short delivery disputes for and by customers/Suppliers
- Process customer non-conformance, complaints and pass on to the account and TCT desk Managers where necessary
- Maintain the performance and customer reports and distribute to the account, TCT desk Manager along with the Pudo Regional Logistics Manager.
- Present KPI reports on our customers and Pudo performance
- Support with weekly/monthly Logistics Pudo invoice checking and processing on the system
- Work closely with all internal stakeholders/departments to ensure efficient working processes
- Create positive working relationships with divisions & suppliers with issues in line with full-service control management fulfilment.
- To ensure customer escalation(s) are responded or dealt with in a timely manner
- Liaise with internal and external transport suppliers to ensure goods are collected on time to enable efficient delivery.
- Assist Debrief Process and ensure TRACE is updated (In house I.T Platform).
- Exception reporting i.e. Liaise with service partner(s) and customer(s) to ensure Service Performance is achieved.

Thank you

**We Staff**

**Job Types**: Full-time, Permanent

**Salary**: From £24,000.00 per year

Schedule:

- Night shift

Ability to commute/relocate:

- Minworth: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Transport: 2 years (required)
- Logistics: 2 years (required)

Reference ID: NTAB35

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