Application Support Specialist
4 days ago
Our client is a growing SME who is seeking an Application Support Specialist to work in their small technical team in Wokingham. There is some opportunity to work remotely 2 days a week but otherwise this role will be office based. Our client has over 30years' experience in the installation, support, integration and distribution of industry-leading computer-based business management software solutions. Their clients include high profile, industry leaders, property and estates managers, design professionalsand project managers. This is a role where you can have **real** autonomy and develop your responsibilities.
Your role:
- Based within the professional services team you will assist with upgrade and installation work both remotely and on client sites across the UK providing key DBA skills.
- Providing 1st, 2nd and 3rd line support to clients as part of a team.
- This is an evolving role with responsibilities increasing over time. Additional work may include but not be limited to training, installation and upgrades, service work and ultimately taking a technical prime role with our clients.
Essential Skills
- Knowledge of relational databases (MSSQL Server, Oracle)
- Good understanding of SQL including writing and interpreting queries
- Team player with the ability to respond and adapt quickly to changing needs
- Effective communicator
- Ability to estimate work and keep to deadlines
Desirable Skills
- Experience of JavaScript, JQuery, Java and HTML/CSS
- Web server setup and configuration (IIS, Apache Tomcat)
- Experience in dealing with customers face to face
- Determining job scope and managing expectations
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