Client Services Administrator

**Mercer Marsh Benefits - Chichester**

Mercer Marsh Benefits(MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.

We are on the look-out for enthusiastic and dedicated individuals to join our Employee Benefits team in our Chichester office as an Employee Benefits Administrator. This part of our successful business is responsible for advising corporate clients on all aspects of the insured benefits relating to Group Income Protection, Group Life Assurance and Critical Illness, and is a fantastic opportunity to kick start your career with a world leading professional services company.

Please note that if successful, you will be working from our Chichester office and can work on a hybrid pattern spending 2 days working from home and 3 in the office.

**Employee Benefits Administrator**

**What can you expect?**
- A varied and challenging support role in which you will be an integral part to the success of the office and represent a great opportunity to begin a career within a Financial Services environment
- Work as part of the wider team to provide administrative support to clients and colleagues
- Be led by approachable, friendly, and professional leaders where your progression and career development goals will be encouraged

**What’s in it for you?**
- We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
- Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

**We will count on you to**:

- Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects
- provide technical support to clients and colleagues
- Communicate with clients, colleagues and providers
- Partner with internal/ external stakeholders to achieve the best service for the client
- Handle client and member queries (verbal and written)
- Develop and maintain appropriate technical and market knowledge
- Attend client meetings as required
- Manage client relationships to support retention & growth

**What you need to have**:

- Either a degree OR 1+ years’ experience in a professional office environment
- Excellent written and oral communication skills
- Ability to work with numbers
- Excellent planning and organisation skills with the ability to work to deadlines
- Ability to work on own and as a team player, establishing good rapport with clients and colleagues

**What makes you stand out?**
- These skills are NOT essential_
- Experience in either Group Risk (Group Income Protection, Group Life Assurance and Critical Illness) or a background in Healthcare
- Insurance related experience
- Industry recognised qualifications

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

hybrid